Gym Manager

Surin Group; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading fitness organization in Calgary is seeking a passionate Gym Manager to promote health and fitness. This role will involve driving membership sales, team leadership, and ensuring excellent customer service while creating a positive club culture. Ideal candidates should possess strong communication and motivational skills.

Qualifications

• 18 years or older.
• Excellent communication and soft skills.

Responsibilities

• Drive membership and training sales through relationship building.
• Lead and motivate the team to achieve KPIs.
• Manage daily operations and ensure club cleanliness.
• Create engaging social media content.

Skills

Communication

Leadership

Collaboration

Motivation

Influencing

Job description

Gym Manager For Anytime Fitness Bridgeland

Job Summary

The club manager is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for selling memberships, training services, managing the member and guest experience, and leading staff to work as a cohesive unit.

This role requires a considerable amount of self-motivation, leadership, collaboration, communication, and the ability to positively influence others.

Key Responsibilities

1. Sales - A large part of the club manager role is centered around membership and training sales. Managers must convert leads to members through daily follow-ups, relationship building, ability to empathize, and follow through. A personal training background isn't required but the ability to speak to our training program and leverage our technology (Anytime Fitness App, body scanner, heart rate monitors, etc.) to support the growth of the training department is essential.
2. Brand promotion - When you love your gym, others will too! The club manager establishes relationships with local businesses and influencers to promote the brand through B2B marketing. This includes coordinating engagement campaigns, national marketing efforts, and community outreach using assets provided by the Anytime Fitness corporate teams.
3. Team building - Leading and motivating a team is key. The club manager inspires team members by fostering a trusting and positive environment while achieving key performance indicators (KPIs).
4. Day-to-day operations - Responsible for daily operational tasks such as analyzing KPIs, using club management software and billing systems for member management, lead follow-up, posting on social media, and maintaining club cleanliness.
5. Content creation - Manage and create engaging content for social media, including club events, success stories, fitness tips, and service promotion. Skills in creating visuals, writing captions, and online interaction are essential.
6. Culture creation - Create an environment that inspires members and guests to share positive experiences. Deliver excellent customer service and aim to improve each person's life.

Job Requirements

Experience in the fitness industry isn't required, but excellent communication and soft skills are. A good candidate is:

• 18 years or older