Gun Vault Specialist Full Time

Bass Pro Shops; Ottawa; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Employee discounts on restaurants and,

Excellent benefits

Career advancement opportunities

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Gun Vault Specialist (Hard-lines) in Ottawa to assist management in daily operations and to lead a cohesive team while ensuring compliance with Canadian firearms regulations. The role emphasizes superior customer service and responsible handling of firearms in a professional environment.

The position requires PAL and experience in sporting goods, with starting pay in the $20.00–$22.75 per hour range, plus benefits.

Qualifications

• 1+ year supervisory experience (sales/service) preferred.
• High school diploma or equivalent preferred.
• PAL license required.
• Experience with firearms or sporting goods is required.
• Knowledge of Bass Pro Shops/Cabela’s products is an asset.

Responsibilities

• Assist in delegating work and directing tasks to ensure proper execution.
• Support manager in developing a cohesive, motivated team.
• Provide legendary customer service by assessing needs and recommending products.
• Maintain in-store presentation, signage, restocking and merchandise facing.
• Resolve customer issues using sound judgment and appropriate decisions.

Skills

Supervisory experience

Customer service

Needs assessment

Professional demeanor

Problem solving

Outdoor lifestyle knowledge

Education

High school diploma or equivalent

PAL license

Job description

Assist management in the coordination of operations to ensure delivery of Cabela’s Mission, Vision, and Values. Model and communicate the expectations, vision, and values of the Company to all outfitters in a professional and safe work environment.

The Gun Vault Specialist (Hard-lines) is responsible for assisting the manager in ensuring efficient day-to-day operation of the business. This position is responsible for supporting the manager in developing a cohesive team and ensuring the proper responsibilities of the Outfitter duties. The Gun Vault Specialist will support the Manager in developing and leading a cohesive team and adhere to provincial, federal and internal firearms regulations.

MINIMUM QUALIFICATIONS

• One or more years of supervisory experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• Ability to evaluate customers’ needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops and Cabela’s specific products is an asset
• Full Firearms Possession and Acquisition License (PAL) is required
• Experience in sporting goods with a focus on new and historical or antique firearms is required

ESSENTIAL FUNCTIONS

• Assist in the delegation of work, determining the method of work, giving clear and concise direction, and follow up to ensure proper execution
• Support the manager in developing a cohesive team, motivating, engaging, coaching, and training fellow employees
• Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off this analysis
• Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Assist manager in motivating fellow employees, keeping them engaged and working as a cohesive team
• Fosters growth and development of retail associates by supporting training initiatives
• Promote Cabela’s programs, including VOC and In-Store Pick-Up
• Process firearms transactions following all policies and standard operating procedures associated with firearms handling, firearms sales, and Canadian Firearms Centre (CFC) requirements;
• Manage the process of the accurate purchase, pricing and sale of high quality used and antique firearms;

Assist in other areas of the store when business needs dictate

Starting Pay Rate: $20.00 - $22.75

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund

Bass Pro Shops