Firearms Sales Outfitter

Bass Pro Shops; Edmonton; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Restaurant discounts and resort perks

Career advancement opportunities

Bass Cares Fund

Job summary

Bass Pro Shops is seeking a Gun Counter Outfitter in Edmonton, Canada. You will greet customers, help them find merchandise, and guide them through buying decisions while ensuring safety and compliance with regulations.

The role requires firearm handling knowledge, excellent customer service, and the ability to maintain store presentation. Knowledge of hunting and outdoor lifestyle is valued, with accommodations available for applicants with disabilities.

Qualifications

• 1+ year of experience in sales or service is preferred.
• Strong ability to assess customer needs and suggest suitable products.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide legendary customer service by helping customers choose merchandise and make buying decisions.
• Know product lines (firearms, scopes) and relate to hunting lifestyle.
• Promote Bass Pro Shops & Cabela’s programs, including in-store surveys and pick-up options.
• Maintain store presentation and signage; restock and remerchandise as needed.
• Resolve customer issues using good judgment and problem-solving skills.

Skills

Customer service

Sales

Education

High school diploma or equivalent

Job description

Summary

Reporting to the Retail Manager- Firearms, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations. They are responsible for providing legendary customer service experience for every customer by greeting and assisting customers in finding merchandise and making buying decisions.

Summary

Reporting to the Retail Manager- Firearms, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations. They are responsible for providing legendary customer service experience for every customer by greeting and assisting customers in finding merchandise and making buying decisions.

Responsibilities

• Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis
• Knowledge of various makes and models of firearms and scopes, and an understanding of the concepts and practices of hunting and related activities;
• Promote Bass Pro Shops/Cabela’s programs, including In-store surveys and In-Store Pick-Up
• Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Assist in other areas of the store when business needs dictate

Qualifications

• One or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• A Restricted and Non-Restricted Possession and Acquisition License is required
• Ability to evaluate customers’ needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops/ Cabela’s specific products is an asset

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Cares Fund

Bass Pro Shops