Gun Counter Outfitter

Basspro; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Gun Counter Outfitter to deliver exceptional customer service while ensuring compliance with firearm regulations. In this role, you will engage with customers, assisting them in making informed purchasing decisions and promoting outdoor lifestyle products. Your expertise in firearms and hunting will be invaluable as you contribute to a fun and dynamic work environment. Enjoy competitive wages, excellent benefits, and unlimited career advancement opportunities while working with a team that shares your love for the outdoors. This is more than just a job; it's a chance to be part of a community dedicated to outdoor enthusiasts.

Benefits

Employee Discounts

Fun Work Environment

Competitive Wages

Excellent Benefits

Unlimited Career Advancement Opportunities

Qualifications

• 1+ years experience in sales or service environment preferred.
• A Restricted and Non-Restricted Possession and Acquisition License is required.

Responsibilities

• Provide legendary customer service by assisting customers with buying decisions.
• Maintain visual presentation standards and assist in store upkeep.

Skills

Customer Service

Firearm Handling

Sales Experience

Problem Solving

Knowledge of Outdoor Lifestyle

Education

High School Diploma

Job description

Summary:

Reporting to the Hardlines Group Sales Manager, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations. They are responsible for providing legendary customer service experience for every customer by greeting and assisting customers in finding merchandise and making buying decisions.

Responsibilities:

1. Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis.
2. Knowledge of various makes and models of firearms and scopes, and an understanding of the concepts and practices of hunting and related activities.
3. Promote Bass Pro Shops/Cabela’s programs, including In-store surveys and In-Store Pick-Up.
4. Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed.
5. Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
6. Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle.
7. Assist in other areas of the store when business needs dictate.

Qualifications:

1. One or more years’ experience in a sales or service environment is preferred.
2. High school diploma or equivalent is preferred.
3. A Restricted and Non-Restricted Possession and Acquisition License is required.
4. Ability to evaluate customers’ needs and make recommendations based on needs.
5. Ability to provide superior customer service and exceed customer’s expectations.
6. Ability to use good judgment and logic.
7. Experience in a related field or outdoor lifestyle.
8. Knowledge of Bass Pro Shops/Cabela’s specific products is an asset.

Benefits:

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment.
• Competitive wages.
• Excellent benefits.
• Unlimited career advancement opportunities.
• Bass Pro Cares Fund.