guide, outdoor

Arctic Range Adventure; Whitehorse; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking enthusiastic outdoor guides to lead groups on thrilling recreational adventures. This role involves escorting clients on outdoor sport trips, operating off-road vehicles, and providing essential wilderness instruction. Ideal candidates will possess strong communication skills, a focus on client satisfaction, and a passion for the outdoors. The position offers a dynamic work environment where you can share your love for nature while ensuring a memorable experience for guests. Join a team that values teamwork, reliability, and a commitment to excellence in outdoor adventures.

Benefits

Dental plan

Health care plan

Vision care benefits

Learning/training paid by employer

Team building opportunities

Travel insurance

Wellness program

Gratuities

Group insurance benefits

Qualifications

• First Aid and CPR certificates required.
• Experience in guiding outdoor activities is an asset.

Responsibilities

• Escort groups on outdoor sport and recreational trips.
• Operate off-road vehicles and GPS equipment.
• Provide outdoor, wilderness, and wildlife instruction.

Skills

Client focus

Excellent oral communication

Organized

Team player

Attention to detail

Education

Secondary (high) school graduation certificate

Tools

GPS (Global Positioning System)

Photographic and video equipment

Communication devices

Job description

Overview

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site: Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Japanese
• Spanish

Work site environment

• Outdoors
• Sightseeing
• Canada

Work setting

• Urban area
• Rural area
• Remote location

Responsibilities
Tasks

• Escort groups on outdoor sport and recreational trips
• Operate off-road vehicles
• Plan trips
• Operate photographic and video equipment
• Operate communication (including emergency) devices
• Operate GPS (Global Positioning System) and other navigation equipment
• Maintain equipment
• Provide outdoor, wilderness and wildlife instruction
• Orienteering and/or survival
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Utilize microphones or other communication device to provide directions and other pertinent information to visitors
• Sell souvenirs
• Resolve itinerary and other problems
• Provide information on tipping customs, currency exchange rates, metric conversion and other details
• Ensure and monitor luggage transfers
• Drive sightseeing or tour vehicle
• Describe points of interest, answer questions and supply information
• Confirm transportation and accommodation reservations
• Co-ordinate recreation activities
• Assist clients with check-in procedures for accommodation and/or transportation
• Attend to international border crossings
• Co-ordinate activities with local tour guides or leaders of performance groups
• Collect administration or entrance fees
• Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information

Credentials
Certificates, licences, memberships, and courses

• First Aid Certificate
• CPR Certificate

Experience and specialization
Type of guide

• Step-on local guide
• On-site local guide
• Meet and greet local guide
• Escorted group travel guide
• Escorted individual travel guide
• Driver-guide, local
• Tour Director
• Walking tour guide

Tours focus

• Historical sites
• Bus tours
• Walking tours

Number of tours guided

• 10 tours and +

Additional information
Security and safety

• Driver's validity licence check
• Driving record check (abstract)

Transportation/travel information

• Valid driver's licence
• Willing to travel cross-border
• Willing to travel for extended periods
• Willing to travel overnight
• Willing to travel regularly

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Bending, crouching, kneeling
• Repetitive tasks
• Attention to detail
• Tight deadlines

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Excellent written communication
• Dependability

Benefits
Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Gratuities
• Group insurance benefits

Other Benefits

• Learning/training paid by employer
• Team building opportunities
• Travel insurance
• Wellness program

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for newcomers and refugees
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience