Guest Services Representative – Mississippi Lake Seasonal Resort

Killam Apartment REIT; Carleton Place; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading real estate investment trust in Carleton Place is seeking a Customer Service Associate to provide exceptional service and manage store operations. Responsibilities include booking reservations, maintaining stock, processing payments, and coordinating activities. The ideal candidate possesses strong customer service skills and basic computer knowledge. Join a supportive workplace committed to inclusivity and employee development.

Responsibilities

• Provide exceptional customer service in the store.
• Book reservations online or by telephone.
• Ensure store merchandise is fully stocked and organized.
• Process payments for seasonal and overnight guests.
• Balance POS system and cash register daily.
• Help coordinate interactive children's activities.
• Clean and maintain store areas.
• Perform other tasks as required.

Skills

Customer service skills

Basic computer skills

Teamwork

Problem solving

Time management

Initiative

Job description

Killam Apartment REIT (TSX : ), is a growth-oriented real estate investment trust which owns, manages and develops multi-family residential properties in Atlantic Canada, Ontario, Alberta and British Columbia. Killam is focused on maximizing its value and long-term profitability through increasing earnings, expanding the portfolio through acquisitions and developing high-quality properties in its core markets.

Responsibilities

• Provide exceptional customer service in the store including greeting customers and answering calls courteously;
• Book reservations online or by telephone;
• Ensure store merchandise is fully stocked and well organized at all times;
• Process payments for seasonal and overnight guests;
• Balance POS system and cash register daily;
• Help coordinate interactive children’s activities;
• Clean and maintain inside and outside store areas;
• Other tasks as required.

Qualifications

• Excellent customer service skills;
• Basic computer skills are required;
• Ability to work well in a team and individually;
• Strong problem-solving and time management skills;
• Ability to take initiative.

Application

Please fill out our online application form

About the resort

For more information on our resort, visit ;

We are committed to providing a supportive and inclusive workplace for all employees. Employees will be given support and encouragement to develop their full potential and utilize their unique talents. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

We thank you for your interest in our company. All qualified applicants will be considered; however, only those chosen for an interview will be contacted. Please no phone calls.