guest services manager

Government of Canada - Central; Guelph; On-site; CAD 45,000 - 60,000; Full time

Job summary

A governmental organization in Ontario is seeking a Front Desk Officer to perform duties such as assisting clients with special needs and managing inventory. Candidates must hold a Master’s degree (or equivalent experience) and have at least 2 years of relevant experience. Important skills include excellent communication and client focus. The work is on-site, with no option for remote work, and benefits include free parking.

Benefits

Free parking available

Qualifications

• 2 to less than 3 years of relevant experience required.
• First Aid and CPR Certificates are mandatory.
• Knowledge of computer systems including Google Drive.

Responsibilities

• Perform front desk duties effectively.
• Assist clients/guests with special needs as needed.
• Organize and maintain inventory accurately.

Skills

Client focus

Attention to detail

Excellent oral communication

Efficient interpersonal skills

Flexibility

Initiative

Education

Master's degree or equivalent experience

Business administration and management

Tourism and travel services management

Hospitality administration/management

Tools

MS Word

MS Excel

MS Office

Job description

Overview Languages

English

Education

• Master's degree
• or equivalent experience
• Business administration and management, general
• Tourism and travel services management
• Hotel, motel, and restaurant management
• Hospitality administration/management, other

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Panjabi

Responsibilities Tasks

• Perform front desk duties
• Assist clients/guests with special needs
• Organize and maintain inventory

Credentials Certificates, licences, memberships, and courses

• First Aid Certificate
• CPR Certificate

Experience and specialization Computer and technology knowledge

• MS Word
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• Google Drive

Additional information Security and safety

• Criminal record check

Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative

Benefits Other benefits

• Free parking available