Guest Services Leader

Talentify Company; Town of Nanton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to join their team. This role involves supervising staff, ensuring excellent customer service, and maintaining store operations. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and teamwork skills. With a commitment to quality service and a focus on fostering a customer-centric culture, you will play a key role in creating a welcoming atmosphere. This position offers competitive pay and valuable benefits, making it an exciting opportunity for those looking to grow in the retail sector.

Benefits

Fuel Discount

Weekly Pay

RRSP (for Full-Time Employees)

Extended Health Care Benefits (for Full-Time Employees)

AD&D Insurance (for Full-Time Employees)

Life Insurance (for Full-Time Employees)

Adoption Assistance

Tuition Reimbursement

Extensive Training Program

Qualifications

• Experience in retail operations is preferred.
• Exceptional customer service skills are essential.

Responsibilities

• Supervise employees and oversee store operations.
• Assist managers in maintaining a clean and safe facility.

Skills

Customer Service Skills

Knowledge of Retail Operations

Teamwork

Flexibility

Tools

Computers

Calculators

Job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division is a top fuel supplier, operating one of the largest tanker fleets and providing essential services to oil operations in major basins. We support a diverse portfolio of brands with expertise in supply chain management, retail operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing.

Founded in 1958 by Jim A. Haslam II and led by CEO Adam Wright, we uphold our founding values, people-first culture, and commitment to giving back. Whether serving guests, team members, or trucking companies, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Military personnel are encouraged to apply.

Job Description

Shift Leaders supervise employees and oversee the general operations of the store. The ideal candidate will possess excellent customer service skills to meet customer needs, be self-motivated, and assist managers with tasks to maintain a well-run, clean, and safe facility. Knowledge of store operations and a commitment to quality and customer service are essential.

Pay Rates

Starting between: $16.85 - $21.25 per hour

Qualifications

• Previous experience or working knowledge of retail operations
• Exceptional customer service skills and the ability to foster a customer-focused culture
• Proficiency with calculators, computers, and other equipment
• Ability to work as part of a team and interact effectively with team members, customers, vendors, and corporate staff
• Flexibility to work nights, days, weekends, and holidays
• Background check required

Additional Benefits

• Fuel Discount
• Weekly Pay
• RRSP (for Full-Time Employees)
• Extended Health Care Benefits (for Full-Time Employees)
• AD&D Insurance (for Full-Time Employees)
• Life Insurance (for Full-Time Employees)
• Adoption Assistance
• Tuition Reimbursement
• Extensive Training Program