Guest Services Leader

Pilot Flying J; Town of Nanton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Shift Leaders, die die Verantwortung für die Überwachung von Mitarbeitern und die reibungslose Durchführung der Geschäftsabläufe übernehmen. In dieser Rolle sind Sie für die Gewährleistung eines hervorragenden Kundenservices verantwortlich und unterstützen das Team bei der Aufrechterhaltung einer kundenorientierten Kultur. Mit einem Fokus auf Teamarbeit und Flexibilität bietet diese Position die Möglichkeit, in einem dynamischen Umfeld zu arbeiten. Wenn Sie eine Leidenschaft für den Einzelhandel haben und bereit sind, in einem unterstützenden Team zu wachsen, ist dies die ideale Gelegenheit für Sie.

Benefits

Kraftstoffrabatt

Wöchentliche Bezahlung

RRSP (für Vollzeitmitarbeiter)

Erweiterte Gesundheitsversorgung (für Vollzeitmitarbeiter)

AD&D-Versicherung (für Vollzeitmitarbeiter)

Lebensversicherung (für Vollzeitmitarbeiter)

Adoptionshilfe

Studiengebührenrückerstattung

Umfangreiches Schulungsprogramm

Qualifications

• Erfahrung im Einzelhandel oder Kenntnisse über die Abläufe.
• Ausgezeichnete Kundenservicefähigkeiten und Teamarbeit.

Responsibilities

• Überwachung der Mitarbeiter und der allgemeinen Abläufe im Geschäft.
• Kundenanfragen effizient und freundlich beantworten.

Skills

Kundenservice

Teamarbeit

Flexibilität

Kenntnisse im Einzelhandel

Tools

Computer

Taschenrechner

Job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture, and commitment to giving back remain true to us today. Whether serving guests, team members, or trucking companies, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and the general operations of the store. The ideal candidate will possess excellent customer service skills to respond to customer needs. Additionally, this candidate should be self-motivated and willing to assist managers with tasks necessary to keep facilities well-maintained and operations smooth. Knowledge of store operations and PFJ's commitment to quality and customer service is essential.

Pay Rates Starting between: $16.85 - $21.25 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Excellent customer service skills and ability to maintain a customer-focused culture
• Proficiency with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with team members, customers, vendors, and corporate staff
• Flexibility to work nights, days, weekends, and holidays
• Background check required

Additional Information

• Fuel Discount
• Weekly Pay
• RRSP (for Full-Time Employees)
• Extended Health Care Benefits (for Full-Time Employees)
• AD&D Insurance (for Full-Time Employees)
• Life Insurance (for Full-Time Employees)
• Adoption Assistance
• Tuition Reimbursement
• Extensive Training Program