Guest Services Agent / Front Desk Agent

go2HR; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a family-owned resort chain that values community and guest experiences. As a Guest Services Agent, you'll play a key role in delivering exceptional service to guests while enjoying competitive pay and discounts. This part-time position offers flexible shifts, allowing you to balance work with your personal life. Be part of a team that emphasizes kindness and hard work, making a positive impact in the community. If you're passionate about hospitality and eager to contribute to a welcoming environment, this role is perfect for you.

Benefits

Competitive hourly wage

Restaurant discounts

Hotel discounts

Qualifications

• Strong communication and customer service skills are essential.
• Basic First Aid certification is required.

Responsibilities

• Provide exceptional guest service at the front desk.
• Handle guest inquiries and assist with check-ins and check-outs.

Skills

Excellent communication skills

Customer service skills

Basic First Aid

Job description

Prestige Lakeside Resort in Nelson, BC is looking for a permanent part-time Guest Services Agent (also known as a Front Desk Hotel Clerk).

Who are we?

We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.

What is in it for you?

• Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna’s House and our Go Green Program)
• Competitive hourly wage ($17.50 per hour)
• Restaurant and hotel discounts

Responsibilities & Qualifications

What does an ideal candidate look like?

• Excellent communication and customer service skills
• Front desk experience is an asset but NOT required
• Must be willing to get Basic First Aid
• Must be able to work weekend shifts
• Must be able to work evening shifts
• Must be legally entitled to work in Canada