Guest Services Agent

Canad Inns.; Winnipeg; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a leading hospitality team at Canad Inns, where you will engage with guests and support exceptional experiences. Your responsibilities include managing reservations and providing assistance, alongside opportunities for professional growth and a rewarding work environment.

Benefits

Employee Canadvantage Rewards Program

Employee Discounts on meals and room rates

Educational Scholarships

Employee Events like BBQs and Holiday Parties

Career Growth Opportunities

Professional development support

Qualifications

• Ability to remain calm and professional in high-pressure situations.
• Flexibility to work shifts including evenings and weekends.
• Good communication and listening skills.
• Previous experience in the hospitality industry is a plus.

Responsibilities

• Attending to guests’ needs and requests.
• Completing guest reservations.
• Checking guests in/out.
• Clarifying and providing information.
• Adapting practices for efficiency.

Skills

Calm under pressure

Flexibility

Communication skills

Listening skills

Job description

JOIN OUR TEAM

We are currently seeking passionate individuals who thrive in a fast-paced environment and have a strong commitment to delivering exceptional customer experiences.

Responsibilities:

Attending to guests’ needs and requests. Completing guest reservations. Checking guests in/out. Clarify and provide information. Constantly assess and adapt current practices to perform a task better, faster, or more efficiently. All other duties as assigned.

Qualifications:

Ability to remain calm and professional in high-pressure situations. Flexibility to work shifts, including evenings, weekends, and holidays. Good communication and listening skills. Previous experience in the hospitality industry is a plus.

Our benefits to support your success:

Employee Canadvantage Rewards Program. Employee Discounts, including meals, room rates, and more! Educational “Scholarships” and financial assistance. Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more! Career Growth Opportunities. Strong personal as well as professional development.

Thank you for your interest in a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.