Guest Service Agent Part Time

Athabasca University Students’ Union; Saskatoon; On-site; CAD 30,000 - 50,000; Part time

Job summary

Join a dynamic team as a Hotel Guest Service Agent, where your positive attitude and commitment to customer service will shine. In this role, you'll be the welcoming face of the hotel, ensuring guests feel at home from the moment they arrive. With responsibilities ranging from greeting guests to managing shuttle services, your ability to multitask in a fast-paced environment will be key. This part-time position offers flexibility and the potential for full-time employment, making it an exciting opportunity for those looking to grow in the hospitality industry.

Qualifications

• Must possess a valid driver's license.
• Previous experience in customer service is an asset.

Responsibilities

• Greet and register guests upon arrival.
• Drive hotel shuttle and assist guests with luggage.
• Handle multiline switchboard and manage emails.

Skills

Customer Service

Multi-tasking

Problem-solving

Detail-oriented

Job description

Contact Information:

• Email: [e-mail]
• Mail: 317 Aerogreen Crescent, Saskatoon, SK, S7L 1S4
• No phone calls, please.

Employer Address:

317 Aerogreen Crescent
Saskatoon, SK
Canada
S7L 1S4

Requirements:

• *****A valid driver's license is required*****

Job Description:

The Hotel Guest Service Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guests' accounts upon completion of their stay. The ideal candidate must possess a positive and upbeat personality, a desire to deliver excellent customer service, the ability to multi-task, be detail-oriented, and capable of problem-solving to effectively handle internal and external customer interactions. Duties include driving the hotel shuttle to and from the airport, assisting guests with loading and unloading luggage, performing light cleaning duties, and other assigned tasks.

Additional requirements include handling multiline switchboard, managing emails, working in a fast-paced and busy environment, and being flexible to work all shifts if needed. This position is part-time but has the potential to lead to full-time employment quickly.

Previous experience would be an asset but is not mandatory.