Guest Service Agent - Full Time

Crescent Hotels & Resorts; Saint John; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading hospitality brand is seeking a Guest Service Agent in Saint John, NB, to deliver exceptional guest experiences. Responsibilities include welcoming guests, ensuring smooth check-ins, and providing a memorable stay. Ideal candidates will excel in collaboration, possess strong problem-solving skills, and be flexible with scheduling. This role offers competitive wages, benefits, and a commitment to diversity and inclusion.

Benefits

Competitive wages

Exceptional benefit plan for you and your family

Flexible scheduling

Discounts at our properties in North America

Qualifications

• Natural talent for delivering exceptional guest experiences.
• Flexibility in working various shifts, including days, evenings, and weekends.

Responsibilities

• Welcome guests with a warm smile.
• Orchestrate check-ins seamlessly.
• Ensure guest departure is a satisfying experience.
• Craft memorable experiences with care and attention to detail.

Skills

Exceptional guest experience delivery

Collaboration

Problem-solving

Organizational skills

Multitasking

Job description

Join our team at Delta Hotels by Marriott Saint John in Saint John, NB, Canada and become a part of something truly exceptional. At Delta Hotels by Marriott, we understand the importance of our team members and celebrate their talents every day.

We are dedicated to providing you with a rewarding career journey. The best in class learning and development opportunities, we are committed to supporting you every step of the way. Join us and discover a place where you truly belong, where we care about your success, and where you can shine bright.

Here is what you can expect:

• Competitive wages
• Exceptional benefit plan for you and your family
• Flexible scheduling to suit your needs
• Discounts at our Delta Hotels by Marriott properties in North America

Key Responsibilities:

As a Guest Service Agent at Delta Hotels by Marriott Saint John, you will be the conductor of the perfect stay for our guests. Your duties will include welcoming guests with a warm smile, orchestrating check-ins seamlessly, and ensuring guest departure is a satisfying experience. You will craft memorable experiences with care and attention to detail.

Do you have what it takes?

If you have a natural talent for delivering exceptional guest experiences, excel in collaboration, and possess strong problem-solving skills, we want to hear from you. Your organizational skills and ability to multitask will be a great asset in this role. Flexibility in working various shifts, including days, evenings, and weekends, is a must.

At Delta Hotels by Marriott, we are committed to creating an inclusive and welcoming environment for all. Join us in our mission to promote diversity and inclusion in the hospitality industry. Your unique talents and perspectives are valued here.