Guest Service Agent Fairmont Jasper Park Lodge

Guest Service Agent Fairmont Jasper Park Lodge

Location: 1 Old Lodge Rd, Jasper, AB T0E 1E0
Pay: $19.54 an hour
Job Type: Full-time

Company Description: Fairmont Jasper Park Lodge is a premier year-round resort offering exceptional outdoor adventures for both guests and colleagues. Jasper is a haven for nature lovers and adventure enthusiasts, surrounded by the majestic Canadian Rockies and breathtaking landscapes.

Job Description:
Starting Rate of Pay: $19.54/hr CAD
As a Guest Services Agent with Fairmont Jasper Park Lodge, you have the opportunity to provide a warm and welcoming experience for our Guests. In this role you will support the hotel by:

1. Welcome, check-in and check-out guests
2. Promptly and pleasantly handle phone calls and guest messages
3. Efficiently handle all guest queries and requests
4. Assist guests regarding hotel facilities in an informative and helpful way
5. Maintain Company issued float and ensure accurate balance postings for each shift
6. Ensure that the Front Desk is appropriately supplied and stocked at all times

Qualifications:
Your Skills & Qualifications:

1. Related work experience in the hospitality/Front office asset
2. Customer service experience required
3. Previous Property Manager experience asset
4. Microsoft applications experience required
5. Excellent organizational, written and verbal communication skills

Job Perks & Benefits:
Subsidized staff accommodation provided
Complimentary meal in our staff cafeteria each shift
Access to Employee Travel Program
Discounts on hotel Food & Beverage, Spa and Golf Memberships

Additional Information:
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)