guest service agent

Cove Oceanfront Campground; Granville Ferry; On-site; CAD 30,000 - 40,000; Full time

Job summary

Cove Oceanfront Campground is seeking a Guest Service Agent to manage guest registrations, provide information about facilities, and ensure customer satisfaction. The ideal candidate should have a high school diploma and a focus on client service. This role is set in a beautiful rural campground setting, offering a unique work environment.

Qualifications

• Experience an asset.

Responsibilities

• Register arriving guests and assign rooms.
• Provide customer service.
• Perform light housekeeping and cleaning duties.

Skills

Client focus

Reliability

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Work setting

• Hotel, motel, resort
• Rural area
• Campground workers

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Perform light housekeeping and cleaning duties
• Provide customer service

Transportation/travel information

• Own transportation
• Public transportation is not available

Work conditions and physical capabilities

Personal suitability

• Client focus
• Reliability
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

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Cove Oceanfront Campground in Granville Ferry, NS