Guest Experience Leader — Flexible Schedule

McDonald's Canada; Brandon; On-site; CAD 21,000 - 26,000; Full time

Job summary

McDonald’s Canada is seeking a Guest Experience Leader to help create a welcoming, inclusive environment across our restaurants. You will connect with guests, lead a team, and ensure a memorable experience through proactive service.

This role emphasizes caring for guests, fairness, and delivering exceptional service that aligns with our values as a community-focused quick-service brand. Join a company with a long history and a commitment to diversity, education opportunities, and a supportive

Qualifications

• Experience in food service or retail is helpful.
• Ability to connect with guests and build relationships.
• Willingness to uphold a safe and inclusive workplace.

Responsibilities

• Showcase passion for people by anticipating guest needs.
• Inspire, support, and guide the team to deliver a guest experience that blurs the line between restaurants and quick service restaurants.
• Connecting with guests and answering their questions about our food and our brand, and making them feel valued at all touchpoints.
• Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity.
• Making McDonald’s about more than just our awesome, crave-worthy food. To make it an experience that delights and builds a strong relationship with our guests.

Job description

McDonald’s Canada is seeking a Guest Experience Leader to help create a welcoming, inclusive environment across our restaurants. You will connect with guests, lead a team, and ensure a memorable experience through proactive service.

This role emphasizes caring for guests, fairness, and delivering exceptional service that aligns with our values as a community-focused quick-service brand. Join a company with a long history and a commitment to diversity, education opportunities, and a supportive