Guest Experience Associate — Full-Time Café Team Member

Tim Hortons; Ottawa; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Product discounts: free coffee or tea

Job summary

Tim Hortons Ottawa is hiring a Restaurant Team Member to warmly greet guests, take orders at the counter, and help prepare coffees, donuts and other items. You will work with a friendly team to ensure welcoming, efficient service.

We offer full‑time shifts, product discounts, and opportunities to grow within the company. English fluency and a valid G‑Class license with own vehicle are helpful; availability from 4:00 am to 11:00 pm, Monday through Sunday, is required.

Qualifications

• Demonstrate a passion for hospitality and creating exceptional guest experiences.
• Enjoy working with a successful team in a safe environment.
• Are available for full‑time only shifts.

Responsibilities

• Greet and welcome guests with hospitality – sometimes you will be the first person they see to start their day.
• Take guest orders and use the cash register.
• Complete guest orders including coffees, iced cappuccinos, donuts and more.
• Keep the restaurant clean and organized.
• Work with a team to make the guests’ day.

Skills

Hospitality

Teamwork

Full-time

English fluency

Job description

Description

Job Title: Restaurant team member

What you will be doing:

• Greet and welcome guests with hospitality - sometimes you will be the first person they see to start their day
• Take guest orders and use the cash register
• Complete guest orders including coffees, iced capps, donuts and more
• Keep the restaurant clean and organized
• Work with a team to make the guests day

Apply to this job if you:

• Demonstrate a passion for hospitality and creating exceptional guest experiences.
• Enjoy working with a successful team in a safe environment
• Are available for Full-Time only shifts
• No other experience is required. Note that we are only hiring for Full-Time positions at the moment

What we offer:

• Scholarship program: We have had winners from our stores in the past couple years.
• We promote from within: If you work hard, you can grow into a leadership role
• Product discounts: Including free coffee or tea and discounted food while on shift

Requirements

G Class license and own vehicle

Speaks fluently in English

Has Monday to Sunday availability from 4:00am to 11pm

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.