Guest-Driven Front of House Server

Ruth's Chris Markham; Markham; On-site; CAD 36,000 - 54,000; Full time

Job summary

Ruth's Chris Markham in Markham, Ontario is seeking applicants for future Front of House opportunities. This posting outlines duties such as greeting guests, taking orders, processing payments, and ensuring quality service while maintaining cleanliness and teamwork.

Positions require physical stamina, ability to stand for extended periods, and strong communication. We welcome applicants who can work in a fast-paced environment and deliver guest satisfaction and a positive dining experience.

Qualifications

• Must be able to lift, handle and carry trays, small wares and equipment weighing anywhere from 25 to 100 pounds, depending on position.
• Balance well; ability to bend, kneel, stoop, reach and squat to obtain and store items.
• Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length.
• Must be able to communicate effectively and listen attentively to supervisors, employees and guests.
• Must be able to continuously use fingers to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items.

Responsibilities

• Practices salesmanship to enhance the dining experience without allowing guests to over order. Uses guests' names regularly throughout the dining experience.
• Takes and records food and beverage orders from guests according to RCSH Sequence of Service and Pivot Point systems.
• Processes guests' orders, using the computer terminal according to RCSH Sequence of Service, Pivot Point and Food Timing systems to ensure all items are prepared and served on a timely basis. Ensures all items are rung on the computer.
• Ensures that all food and beverages delivered and served are served promptly, garnished correctly and meet the quality/presentation standards of RCSH. Personally serves all entrée items to the guests.
• Observe restaurant dinners to ensure that guests are satisfied with food, beverages and service: immediately recognizes and responds to any guest needs and/or requests.
• Maintains tables and station according to RCSH standards throughout the dining experience.

Job description

Ruth's Chris Markham in Markham, Ontario is seeking applicants for future Front of House opportunities. This posting outlines duties such as greeting guests, taking orders, processing payments, and ensuring quality service while maintaining cleanliness and teamwork.

Positions require physical stamina, ability to stand for extended periods, and strong communication. We welcome applicants who can work in a fast-paced environment and deliver guest satisfaction and a positive dining experience.