Guest Attendant Non-Union

Sienna Senior Living; Belleville; On-site; CAD 35,000 - 45,000; Full time

Job summary

Sienna Senior Living seeks a Guest Attendant to provide essential support to residents in a retirement community. In this role, you'll assist with daily living activities, build relationships with residents, and ensure their health and well-being. Candidates should have a grade 12 education, customer service skills, and preferably prior experience with seniors. Join a purpose-driven organization that values teamwork and community engagement.

Benefits

Competitive salary and vacation package

Health & Dental benefits program

RRSP with employer match

Continuous learning and growth opportunities

Welcoming culture that values diversity

Qualifications

• Must have ‘Safe Serve’ designation and at least one year of dining room service experience.
• Experience with seniors and knowledge of aging processes is required.
• Guest attendant training recommended.

Responsibilities

• Assist residents with activities of daily living such as eating, dressing, and grooming.
• Communicate issues related to resident care or safety to the Director of Wellness.
• Maintain a safe environment following infection control principles.

Skills

Independence

Teamwork

Verbal Communication

Written Communication

Customer Service

Education

Grade 12 Education

Tools

Safe Serve Certification

Current CPR Certification

Job description

Guest Attendant

Aspira Quinte Gardens Retirement Living - Belleville, Ontario

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

If this resonates with you, please keep reading!

What Sienna Offers:

We are a purpose-driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard, and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal, and professional needs:

• A competitive salary and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth opportunities
• A welcoming culture that values diversity and differing perspectives, experiences, and beliefs

What You’ll Be Doing:

You will be a valued member of the Retirement team at XXXXX, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Guest Attendant, you’ll develop a deep understanding of your residents and their living experience. You will build relationships with residents and their families, offering support options and program choices that enrich their daily health and well-being. You will contribute to creating a positive culture focused on helping residents live fully, every day.

The Guest Attendant reports to the Director of Wellness and supports activities of daily living and housekeeping as assigned, while providing exceptional customer service. This role may also assist with recreation programs across various locations.

Responsibilities include:

• Assisting residents with activities of daily living such as eating, dressing, transferring, toileting, hygiene, grooming, and bathing, according to individual care plans
• Answering call bells and door alarms promptly and courteously
• Transporting residents to and from their rooms, activities, and dining areas
• Completing laundry and housekeeping duties as assigned
• Dealing tactfully with residents and families, reporting concerns to supervisors
• Practicing safe food handling during food preparation and service
• Participating in resident admission and transfer processes
• Collaborating with other staff and outside agencies to ensure continuity of care
• Communicating issues related to resident care or safety to the Director of Wellness
• Completing engagement activities and maintaining personal grooming and uniform standards
• Maintaining a clean, safe environment following infection control principles
• Participating in emergency drills and education sessions
• Adhering to health and safety policies, including the use of PPE
• Performing other duties as assigned

Qualifications:

• Must have ‘Safe Serve’ designation and at least one year of dining room service experience
• Ability to work independently and as part of a team
• Current CPR certification; guest attendant training recommended
• Experience with seniors and knowledge of aging processes
• Effective verbal and written English communication skills

Education:

Minimum grade 12 education.

Working Conditions:

• Interaction with residents of diverse backgrounds
• Combination of natural and fluorescent lighting
• Exposure to outdoor elements and variable temperatures
• Physical activities including lifting, pushing, pulling, crouching, and walking