Growth Operations Manager

nesto; Toronto; On-site; CAD 110,000 - 150,000; Full time

Job summary

Nesto Group in Toronto, Canada is seeking a Growth Operations Manager to scale our business operations across functions. You will own high-value, cross-functional projects and equip teams with world-class processes and technology.

You will partner with leaders to deliver growth opportunities, improve core processes, and evolve the borrower, broker, and partner journey. A strong data mindset and change-management skills are essential.

Responsibilities

• Embed yourself in a core business function and become its leader’s key partner in generating growth and value
• Seize opportunities to deliver day to day improvements to core processes and tangibly grow business results
• Evolve our user journey and user experience to provide best in class service to borrowers, brokers and capital partners
• Develop impactful and action oriented data reporting to support better decisioning
• Help generate and prioritize a growth roadmap and interface with our Product and Technology teams
• Deliver large scale projects to level up the business function from scoping, to

Job description

Toronto, Canada

Building Canada's Mortgage Ecosystem of the Future.

Toronto, Canada Building Canada's Mortgage Ecosystem of the Future. We're committed to creating a true Canadian champion.

About Us

Nesto Group is Canada's leading provider of mortgage technology and financing solutions, with more than CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise with proprietary cloud and AI technology to transform the future of lending.

Powered by our proprietary cloud and AI technology, nesto has become one of Canada's fastest-growing mortgage lenders, gaining market share across direct-to-consumer (D2C) residential lending, the broker channel, and multi-family commercial lending. Recognized as one of Deloitte's Fast 50 companies for three consecutive years, we continue to push the industry forward through innovation, technology, and customer-focused solutions.

Operating through our family of brands—CMLS, nesto, and Nesto Cloud—our mission is to build Canada's mortgage ecosystem of the future and create a true Canadian champion in lending technology and financial services.

With more than 1,300 team members across Canada, we're building Canada's mortgage ecosystem of the future—and we're looking for people who want to help shape what's next.

Learn more at: https://nestogroup.ca/

Life at Nesto Group

At Nesto Group, you'll be part of a collaborative organization where innovation, speed, trust, expertise, and continuous learning go hand in hand. Whether you're shaping strategy, supporting operations, building technology with best-in-class AI-driven tools, or serving customers, your work contributes to an ecosystem that's redefining the future of mortgage lending in Canada.

Discover the values that drive everything we do, every day. Join the Canadian Rocketship redefining the lending industry.

About The Role

Growth Operations drives the rapid scaling of our business operations and delivers complex, high-value, organization-wide projects. In this role, you will achieve this in two ways: (1) work closely with a functional leader to equip their team with world class processes and technology and (2) be the owner of strategic high impact cross-functional projects.

A successful Growth Operations Manager is the rare individual who masters analytical skills to identify and deliver the highest value opportunities possible, just as well as the soft skills required to wield influence to win challenging business cases and lead the change management for the changes you are implementing. Underpinned by a strong sense of ownership, your willpower is what gets challenging projects to the finish line.

You will be challenged on a day to day basis, your assignments and priorities may change regularly, and this role comes with high visibility that matches the high expectations. If this notion is energizing and motivating, you're in the right spot!

Your Responsibilities

• Embed yourself in one of our core business functions and become its leader’s key partner in generating growth and value
• Seize opportunities to deliver day to day improvements to core processes and tangibly grow business results
• Evolve our user journey and user experience to provide best in class service to borrowers, brokers and capital partners
• Develop impactful and action oriented data reporting to support better decisioning
• Help generate and prioritize a growth roadmap and interface with our Product and Technology teams
• Deliver large scale projects to level up the business function from scoping, to