Group Long Term Disability Claims Specialist A Home Office

Equitable Life of Canada; Ottawa; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance company is seeking a Long Term Disability Claims Manager to work remotely. The role involves analyzing claims, providing superior customer service, and managing claims effectively. Ideal candidates will have a background in disability management and strong analytical skills, with opportunities for career advancement and a focus on work-life balance.

Benefits

Annual bonus program

Company-paid benefits program

Immediate enrollment in pension program with employer matching

Paid volunteer day each year

Qualifications

• Minimum of 2+ years of STD and/or LTD claims management experience.
• Thorough knowledge of insurance operations.
• Proficient English, spoken and written.

Responsibilities

• Analyze medical, functional, employment, and contractual information for LTD claims.
• Manage open LTD claims and provide customer service.
• Calculate benefits payable and adjust as necessary.

Skills

Problem-solving

Analytical skills

Customer service

Negotiation

Conflict resolution

Education

University degree or College Diploma in a health-related or disability management field

Job description

Employer Industry: Insurance and Disability Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- A healthy work-life balance with employee wellness as a priority
- Annual bonus program, annual vacation allowance, and company-paid benefits program
- Immediate enrollment in the company’s pension program with employer matching
- An additional paid volunteer day each year to give back to the community
- Work remotely from your home office 100% of the time

What to Expect (Job Responsibilities):
- Analyze medical, functional, employment, and contractual information to make timely and accurate decisions on Long Term Disability (LTD) claims
- Manage open LTD claims using proficient problem-solving and analytical skills to create timely resolutions
- Calculate benefits payable and adjust as necessary throughout the course of the LTD claims
- Provide superior written and verbal customer service, maintaining clear and concise documentation
- Communicate frequently with plan sponsors, plan members, and medical professionals while showcasing empathy and conflict resolution skills

What is Required (Qualifications):
- Proficient English, spoken and written
- Minimum of 2+ years of STD and/or LTD claims management experience
- University degree or College Diploma in a health-related or disability management field, or experience adjudicating disability claims
- Thorough knowledge of insurance operations
- Strong mathematical and analytical skills

How to Stand Out (Preferred Qualifications):
- Bilingual written and spoken English/French is an asset
- Complex knowledge of various group contracts would be helpful
- Effective negotiating and conflict management skills
- Ability to explain complex concepts in an easy-to-understand manner

#Insurance #DisabilityManagement #RemoteWork #CareerOpportunity #EmployeeBenefits

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