Group Function - Infrastructure Engineer (Contract)

NetEase; Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Infrastructure Engineer to join their dynamic IT team in Canada. In this pivotal role, you will design and maintain the network infrastructure that supports game development, ensuring seamless connectivity for developers and staff. Your expertise will be crucial in configuring network equipment, implementing security measures, and troubleshooting complex issues to minimize downtime. This exciting opportunity allows you to work at the forefront of gaming technology, collaborating with talented teams to deliver exceptional gaming experiences. If you have a passion for technology and gaming, this is the perfect role for you!

Qualifications

• 3+ years of experience in network engineering, preferably in gaming environments.
• Proficient in configuring enterprise-grade network equipment like Cisco and Fortigate.

Responsibilities

• Design and maintain robust network architectures for game development.
• Monitor network performance and troubleshoot complex network issues.

Skills

Network Engineering

Troubleshooting Skills

Analytical Skills

Communication Skills

Problem-Solving Abilities

Proficiency in French

Proficiency in English

Proficiency in Chinese

Education

Bachelor's Degree in Computer Science or related field

Tools

Cisco

Fortigate

PRTG

SolarWinds

Grafana

AWS

Azure

GCP

Job description

NetEase (NASDAQ: NTES) is a leading Internet company in China that includes independent R&D, operations and technology. NetEase has produced some of China’s most renowned and longest-running online PC-client games, including Fantasy Westward Journey Online and New Westward Journey Online II, as well as other highly successful games, such as Tianxia III, New Ghost, and Justice. NetEase has also achieved marked success in the global mobile games market, both with self-developed titles such as the mobile version of Fantasy Westward Journey, Invincible, Onmyoji, Knives Out, All About Jianghu, Identify V, Life After and Fantasy Westward Journey 3D, as well as with licensed games.

Our Online Game Division was established in 2001 and continues to grow with our community of game lovers. In more recent years, NetEase has increased efforts to expand into international markets including Japan and North America. Our next mission is to bring this passion for games to players around the world and to grow the community globally. Come join us in this exciting opportunity!

Job Overview

As a key team member in our Canada IT crew, the Infrastructure Engineer will build and maintain the digital backbone that keeps our game studios and teams connected. You'll be the mastermind behind our network infrastructure, making sure our developers and staff have the fast, reliable connections they need to create amazing games without technical hiccups slowing them down.

Key Responsibilities

• Design and maintain robust network architectures that support game development, testing, and operational efficiencies
• Configure and optimize network equipment including routers, switches, firewalls, and load balancers to ensure minimal latency
• Implement and manage network security measures to protect game assets and data from threats and vulnerabilities
• Monitor network performance and troubleshoot complex network issues to minimize downtime and disruption to our teams
• Maintain existing on-premise and cloud servers
• Collaborate with game development teams to address network-related challenges
• Establish and maintain network documentation, diagrams, and standard operating procedures
• Perform capacity planning and bandwidth management to ensure optimal network performance for development and office environments
• Implement disaster recovery protocols and redundancy systems to ensure business continuity
• Research and evaluate emerging network technologies
• Provide technical guidance on network-related tasks or projects
• Coordinate with third-party service providers where applicable

Essential Qualifications

• 3+ years of proven experience in network engineering, preferably in gaming or high-traffic digital environments
• Proficient in configuring and managing enterprise-grade network equipment (Cisco, Fortigate, etc.)
• Strong understanding of network protocols (TCP/IP, UDP, DNS, DHCP, HTTP/S)
• Experience with firewalls, VPNs, and network security best practices
• Knowledge of load balancing technologies and content delivery networks (CDNs)
• Strong troubleshooting skills and ability to resolve complex network issues
• Effective communication and organizational skills
• Strong analytical and problem-solving abilities
• Proficiency in French, English and Chinese (preferred)

Preferred Qualifications

• CCNP, NSE or equivalent network certifications
• Familiarity with cloud networking concepts (AWS, Azure, or GCP)
• Experience with software-defined networking (SDN) and network automation tools
• Knowledge of QoS implementation for real-time applications
• Familiarity with monitoring tools like PRTG, SolarWinds, or Grafana
• Understanding of low-latency network optimization techniques