Group Copy Supervisor

SmartRecruiters, Inc.; Toronto; On-site; CAD 124,000 - 140,000; Full time

Job summary

The Klick Group in Toronto, Canada is seeking a Group Copy Supervisor to lead the copy function for major client accounts. You will shape brand voice, drive creative direction, and ensure high-quality work from concept through execution, in close partnership with art leadership and cross-functional teams.

You will manage and develop a team of creatives, balancing multiple assignments while maintaining strategic and regulatory rigor, client trust, and timely delivery.

Qualifications

• 7+ years in copywriting/creative with leadership demonstrated.
• Experience leading copy across complex brands or accounts.
• Strong healthcare/pharma marketing knowledge and audiences.
• Translate clinical info into clear, compelling creative.
• Excellent written/verbal skills and client relationships.
• People management incl. mentoring and coaching.
• Experience hiring and retaining creative talent.
• Bachelor's degree or equivalent professional experience.
• Comfort with using AI as part of the workflow.

Responsibilities

• Lead copy and creative direction across assigned accounts.
• Partner with art leadership to deliver integrated ideas.
• Review output for quality, brand consistency, and regulatory alignment.
• Build client relationships through collaboration and presentations.
• Lead, mentor, and develop direct reports with clear expectations.
• Set priorities and manage workloads, schedules, budgets, and resources.
• Foster an inclusive, collaborative environment across disciplines.
• Stay current on healthcare, creative trends, and responsible AI use.

Skills

Copywriting & Creative Direction

Team Leadership

Healthcare Marketing

Client Relationships

Strategic Concept Development

Regulatory Knowledge

Hiring & Mentoring

Multi-Account Management

Education

Bachelor's degree in Advertising/Marketing/Communications

Tools

Annotation tools

Regulatory review platforms

AI-enabled workflows

Job description

The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About Our Creative Craft

Our Creative Craft brings Klick’s ideas to life through storytelling, design, and experience. This craft blends imagination with strategy to create work that is emotionally resonant and culturally relevant. Creative teams collaborate across disciplines to simplify complexity and humanize healthcare.

Job Description

As a Group Copy Supervisor, you’ll lead the copy function across key client accounts, shaping brand voice, creative direction, and the quality of work from concept through execution. Working in close partnership with your art counterpart, you’ll help solve strategic and creative challenges, strengthen client confidence, and ensure teams are delivering work that is original, relevant, and grounded in a deep understanding of the brand, category, and market.

You’ll also play a significant people-leadership role. You’ll manage, mentor, and develop a team of creatives while balancing a fast-moving workload across multiple assignments. Success in this role means bringing together strong creative judgment, healthcare knowledge, operational discipline, and the ability to build trusted relationships with clients and cross-functional partners.

What You’ll Do

• Lead copy and creative direction across assigned accounts, bringing together client objectives, audience needs, market dynamics, competitive activity, and clinical developments to shape strategically grounded work.
• Partner with art leadership and cross-functional teams to develop original, integrated creative ideas and solve strategic or executional challenges from concept through delivery.
• Review and guide creative output to ensure work meets high standards for writing, brand consistency, strategic alignment, scientific accuracy, and regulatory requirements.
• Build trusted client relationships through regular collaboration, creative presentations, market research, and strategic discussions, clearly articulating the thinking behind the work.
• Lead, mentor, and develop direct reports through clear expectations, ongoing feedback, coaching, performance management, and career development.
• Set priorities and manage team workloads, project schedules, budgets, and resources to keep multiple assignments moving efficiently and effectively.
• Foster an inclusive, collaborative environment and build strong relationships across Creative, Client Services, Strategy, Medical, Science & Regulatory, Production, and other disciplines.
• Stay current on healthcare, creative, cultural, and technology trends, including responsible applications of AI, and share relevant learning that strengthens the work and the team.

Qualifications

Required

• 7+ years of professional experience in copywriting, advertising, marketing communications, or a related creative discipline, with a portfolio demonstrating strong conceptual thinking and integrated campaign work.
• Demonstrated experience leading copy and creative direction across complex brands or client accounts, from strategic concept through final execution.
• Strong understanding of healthcare or pharmaceutical marketing, including product and treatment‑category dynamics, clinical developments, healthcare audiences, and regulated review environments.
• Ability to translate complex strategic, scientific, and clinical information into clear, compelling creative communications.
• Strong written, verbal, presentation, and client relationship skills, with experience confidently presenting and defending creative and strategic recommendations.
• People‑management experience, including mentoring, coaching, performance management, and developing creative talent.
• Demonstrated ability to manage multiple priorities while collaborating effectively across Creative, Client Services, Strategy, Medical, Science & Regulatory, and production teams.
• Experience leading and developing copy teams and contributing to the hiring and retention of strong creative talent.
• Experience presenting campaign concepts, brand platforms, and strategic creative direction to senior client stakeholders.
• Familiarity with healthcare creative production and review workflows, including annotation tools, reference management systems, routing, and regulatory review platforms.
• Bachelor’s degree in Advertising, Marketing, Communications, Writing, or a related discipline, or equivalent professional experience.
• Comfort and enthusiasm for using AI as a regular part of how work gets done.

Additional Information

This posting is for a newly created role at Klick.

The base salary range for this position isbetween CAD $124,000 – $140,000. The final amount offered will be determined based on several factors, including a candidate’s work location, unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier‑free recruitment process and work environment. Should you require any accommodation, please contact us at [e-mail] and we will work with you to meet your accessibility needs and ensure you have a positive experience.