Group Benefits Adjudicator

Applytojobs; Kelowna; Presencial; CAD 65 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Group Benefits Plan

Growth Opportunities

In Office

Competitive Salary

Resumo da oferta

Applytojobs, a Kelowna-based benefits tech company, is seeking a Group Benefits Adjudicator with a minimum of 3 years’ experience in group benefits claims adjudication. You will adjudicate claims, guide clients through the member portal, and support the service team with accurate processing and timely decisions.

In this in-office role in Kelowna, BC, you’ll build strong client relationships, interpret plan designs and apply claim guidelines with precision.

Qualificações

• Minimum 3 years in an insurance company claims adjudication role.
• Exceptional interpersonal skills to build positive client relationships.
• Attention to detail and maintaining accurate client files.
• Ability to interpret and apply claim guidelines in ambiguous situations.
• Dedicated team player with initiative and accuracy.
• Strong organizational skills and ability to prioritize and multitask.

Responsabilidades

• The adjudication of claims: collect and review relevant information to determine legitimacy, eligibility and benefit amount payable.
• Work with development team and product owners to develop processes for adjudication of claims.
• Process all claims accurately in a timely manner within service standards.
• Take ownership and resolve client issues, including interaction with customers in a client service capacity.
• Refer questionable claims for evaluation and provide recommendations to minimize fraud.
• Maintain and update all applicable system records.
• Ad hoc duties as required.

Conhecimentos

Interpersonal skills

Attention to detail

Organizational skills

Multi-tasking

Independent worker

Team player

Ferramentas

MS Word

Excel

Outlook

Descrição da oferta de emprego

Who are we:

We’re a Kelowna based Third Party Administrator/Payor (TPA/TPP) improving the health benefits experience for employers, insurers and, well, everybody! Our team leverages digital-focused strategies to provide members with fast, easy and thoughtful benefits experiences. To put it simply, we provide group benefits plans, but we’re a technology company first. Our team embraces autonomy, complexity and a connection between effort and reward as three qualities that foster a truly satisfying career and strive to separate ourselves from the corporate herd.

What we’re looking for:

We’re looking for a dynamic Group Benefits Adjudicator with a minimum of 3 years’ experience in group benefits claims adjudication. They are responsible for adjudicating claims in a timely and efficient way. They will be knowledgeable enough to walk clients through the member portal, understand plan designs and as well as providing claims processing assistance to the Support team!

What you’ll do:

The Group Benefits Adjudicator role is responsible for but not limited to the following:

• The adjudication of claims: collect and review all relevant information to determine legitimacy, eligibility and benefit amount payable.
• Working with the development team and product owners to develop processes and strategies for the efficient and effective adjudication of claims.
• Processing all claims accurately in a timely manner within established service standards.
• Taking ownership and resolving client issues and concerns to the satisfaction of the client and business unit, including but not limited to interacting with customers in Customer Service Capacity.
• Referring questionable/contentious claims for evaluation as needed and providing recommendations for action to help minimize fraud.
• Maintaining and updating all applicable system records.
• Ad hoc duties as required

What you need

• Must have a minimum of 3 years in an insurance company claims adjudication role.
• Exceptional interpersonal skills to build positive relationships with our clients
• Attention to detail and maintaining accurate client files
• Capable of interpreting and applying claim guidelines while working through ambiguous situations
• Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy
• Highly organized, accurate and detail oriented; well-developed ability to perform complex mathematical calculations
• Strong organizational skills including the ability to prioritize and multi-task
• A good understanding of personal computers and software, particularly MS Word, Excel and Outlook.

What we can offer

• Group Benefits Plan
• Growth Opportunities
• In Office
• Competitive Salary
• Job Type: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Employee Assistance Program
• Extended health care
• Life insurance
• Paid time off
• Wellness program

Schedule:

• 8-hour shift – Shift schedule could be a 8 or 9 am PST start time depending on the business need at time of hire.
• Monday to Friday
• No weekends

Location:

Kelowna BC