Group Account Director (Medical Affairs)

Real Chemistry; Toronto; Hybrid; CAD 233,000 - 262,000; Full time

Benefits offered by this job

Benefits program by region

LinkedIn Learning access

Great Place to Work certification

Job summary

Real Chemistry is seeking a Group Account Director to join our growing team. You will lead as the senior strategic partner across medical affairs and publication workstreams, owning high-level client relationships, driving integrated account growth, and ensuring operational and financial excellence across a portfolio of work.

The role is hybrid, with flexibility to work remotely within the US or in Ontario, Canada, and requires alignment with Eastern US hours.

Qualifications

• 10+ years in medical affairs/publications within an agency setting, with at least 3 years in a senior leadership role.
• Expertise in advisory boards, symposia, MSL materials; publication planning a plus.
• Proven track record of managing multi-million-dollar accounts and driving organic growth.
• Exceptional strategic thinking, problem-solving, and client relationship management skills.

Responsibilities

• Serve as the senior strategic leader across multiple medical affairs and publication workstreams.
• Own client relationships at the highest level and drive integrated account growth.
• Oversee operational excellence, budgeting, forecasting, and profitability across a portfolio of work.
• Mentor and lead account teams, fostering collaboration and excellence.

Skills

Medical affairs leadership

Publications strategy

Client relationship management

Budget management

Veeva experience

Bachelor's degree

Advanced degree

Education

Bachelor's degree or equivalent

Advanced degree preferred

Job description

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience.

Real Chemistry is looking for a Group Account Director to join our growing team!

As a Group Account Director, you will serve as the senior strategic leader across multiple medical affairs and publication workstreams. You’ll own client relationships at the highest level, drive integrated account growth, and ensure operational excellence across a portfolio of work. This role requires leadership, business acumen, and the ability to influence senior stakeholders while mentoring a high-performing team.

This is a hybrid role, based in any of our US offices—New York City, Boston, Chicago, San Francisco, Carmel (IN), or Lambertville (NJ)—or remotely within the US, depending on team and business needs. We are also open to remote applicants in Ontario, Canada. This role requires working eastern US hours.

Key Responsibilities

• Strategic Leadership: Act as the senior client partner, shaping long-term strategies and ensuring alignment with client objectives and industry best practices
• Business Growth: Identify and drive opportunities for account expansion, new business development, and innovative solutions across multiple accounts. This includes pitching for new business as well as growing accounts to their full potential
• Operational Excellence: Oversee account operations, ensuring flawless execution, proactive issue resolution, and financial stewardship (budgeting, forecasting, profitability)
• Executive-Level Counsel: Provide trusted advisory support to senior client stakeholders on medical affairs and publication strategies
• Team Development: Lead, mentor, and inspire account teams, fostering a culture of collaboration, accountability, and excellence
• Industry Expertise: Stay ahead of regulatory changes, competitive trends, and emerging best practices to inform client strategies

This Position Is a Perfect Fit For You If

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are a highly motivated leader, with a passion for growing a business and mentoring a team.

Qualifications

• 10+ years in medical affairs/publications within an agency setting, with at least 3 years in a senior leadership role
• Expertise in advisory boards, symposia, MSL materials; publication planning a plus
• Proven track record of managing multi-million-dollar accounts and driving organic growth
• Exceptional strategic thinking, problem-solving, and client relationship management skills
• Strong financial acumen and experience overseeing complex budgets
• Strong written and oral communication and presentation skills
• Positive thinker who can adapt quickly, innovate and be a reliable resource under pressure
• Professional presence, performs with a sense of urgency and with a client service orientation
• High energy, able to effectively operate in fast-paced, growing and evolving environment
• Demonstrated experience encouraging professional development of direct reports and exerting influence across matrixed teams
• Veeva experience preferred
• Bachelor’s degree or equivalent required; advanced degree a plus

Pay Range

$165,000-$185,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.