Group Account Director

Publicis Groupe Holdings B.V; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading global marketing agency in Toronto is seeking a full-time Associate Director to manage client business and ensure superior customer service. The role involves leading strategic planning activities, managing a multi-disciplinary team, and maintaining strong client relationships. Applicants should possess at least 3 years of relevant experience and a degree in Media, Marketing, or a related field. The company offers substantial benefits including a minimum of 3 weeks vacation and wellness programs.

Benefits

Market leading benefits

3 weeks minimum vacation

Free Headspace memberships

Wellness and technology credits

Qualifications

• Minimum 3 years as Associate Director/Director experience.
• Direct client service experience.
• Demonstrated supervisory, delegation, and strong mentorship skills.

Responsibilities

• Manage all aspects of the client business providing superior customer service.
• Responsible for meeting client and agency KPI’s.
• Lead and manage all strategic channel planning activities.

Skills

Client service

Strategic planning

Mentorship

Media knowledge

Analytical skills

Team management

Education

University or College degree in Media, Marketing, Business, Project Management

Tools

Microsoft Office Suite

Syndicated tools (DDS, Prisma, DCM, DBM, Vividata)

Job description

Company description

Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.

Over the past year, Publicis Media has been transforming the way we do our business. From structuring our investment practice around data and digital to bringing our strategy, data sciences and research practice under one house, we’ve been shaping Publicis Media to be the media network of tomorrow. One that both you and I want to work at.

Publicis Media Canada is proud to be Great Places to Work™ certified and recognized with Best Workplaces™ for Today’s Youth. We provide continuing opportunities for career growth by fostering a diverse work environment that respects and supports individual contributions and opinions.

We also offer our employees market leading benefit and incentive programs. You’ll be provided with 3 weeks minimum vacation to start plus additional long weekend Publicis days, holidays closures, your birthday off, free Headspace memberships, wellness and technology credits, and a market leading savings plan.

We strive to provide what matters to you personally with the ability to choose and modify programs to suit your lifestyle

Overview

This a Fulltime permanent opportunity

Responsibilities

• Manage all aspects of the client business providing superior customer service while maximizing business opportunities
• Responsible for meeting client and agency KPI’s and development of business plans
• Lead and manage all strategic channel planning activities associated with assigned account(s)
• Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and of the application to business challenges
• Steward relationship with outside agency partners (creative, PR, promotion, etc.)
• Work with analytic partners to gauge media performance and KPI’s to determine the extent to which the original objectives and strategies were met
• Manage multi-disciplinary team ensuring all team members are delegated work appropriate for their level and experience and that the team remains challenged and engaged
• Actively incorporate tools into client planning process/lead workshops in Facilitator role
• Understand client compensation structure and implications of plan changes
• Acts as a positive role model through example
• Proactively keep abreast of industry trends and share knowledge with team – Mentor the team to maximize individuals’ growth, and harness the strengths and opportunities of each team member
• Work closely with their direct report to optimize any revenue opportunities within the agency at large

Qualifications

• Minimum 3 years as Associate Director/Director experience
• University or College degree/diploma in Media, Marketing, Business, Project Management or related field
• Direct client service experience
• Demonstrated supervisory, delegation and strong mentorship skills – Proven track record of client and team success
• Challenges traditional boundaries and demonstrates consistent creative approaches to business problems – Working knowledge of Syndicated tools (DDS, Prisma, DCM, DBM & Vividata etc.)
• Proficient with Microsoft Office Suite

Additional information

Zenith is an equal opportunity employer and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for all stages of the interview and employment process for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in Zenith , however, only those candidates selected for an interview will be contacted.