Ground Service Attendant - YXE - Full Time

Snowbird Aviation Services; Saskatoon; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich der Luftfahrt sucht einen engagierten Ground Service Attendant in Saskatoon. In dieser spannenden Rolle sind Sie für die Unterstützung von Flugbesatzungen und Kunden verantwortlich, während Sie sicherstellen, dass alle Bodenoperationen reibungslos ablaufen. Sie werden die Möglichkeit haben, in einem dynamischen Team zu arbeiten und Ihre Fähigkeiten im Kundenservice weiterzuentwickeln. Das Unternehmen legt großen Wert auf Sicherheit und bietet eine inklusive Arbeitsumgebung, die Vielfalt und Chancengleichheit fördert. Wenn Sie eine Leidenschaft für die Luftfahrt haben und in einem sich ständig weiterentwickelnden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Typischerweise ein High School Diploma mit ein bis zwei Jahren Erfahrung im Kundenservice.
• Aviation-Erfahrung oder -Schulung ist von Vorteil.

Responsibilities

• Unterstützung der Flugbesatzungen und Kunden beim Ein- und Aussteigen.
• Sicheres und effizientes Bedienen von Bodenfahrzeugen und -geräten.

Skills

Kundenservice

Konfliktlösung

Zeitmanagement

Organisation

Fähigkeit, unter Druck zu arbeiten

Education

High School Diploma

Tools

Ground Power Unit

Forklift

De-icing Equipment

Fueling Equipment

Job description

Ground Service Attendant

Saskatoon, SK

Full Time / Permanent

Job Purpose

Snowbird Aviation Services is Saskatchewan's largest full-service aviation ground support company, providing safety-focused service to Saskatchewan's largest regional airline, Rise Air. Devoted to being an employer of choice, Snowbird Aviation Services offers rewarding careers for self-motivated team players. Snowbird Aviation has opportunities as a Ground Service Attendant within Saskatoon, Saskatchewan.

Primary Responsibilities

1. Assist flight crews and customers requiring assistance to enplane/deplane.
2. Safely and efficiently operate and maintain ground support vehicles and equipment required to service aircraft.
3. Perform custodial duties in and around all company-managed facilities, e.g., recycling, garbage, cleaning hangars, and maintaining grounds.
4. Marshall, de-ice, and anti-ice aircraft.
5. Groom and detail aircraft interiors/exteriors as required.
6. Handle baggage and cargo, load, and unload aircraft.

General Responsibilities

• Develop and maintain knowledge of the company's vision, mission, and values.
• Cross-train with customer service attendants, detailers, and cargo agents to provide those duties/coverage when necessary.
• Follow safety responsibilities outlined in the Safety Management System (SMS) manual.
• Perform duties in accordance with health, safety, and environmental legislation and regulations.

Qualifications

Typically, a high school diploma with one to two years' customer service experience. Aviation experience or training is an asset. A combination of education and experience may be considered.

Skills, Knowledge, And Abilities

• Experience serving a diverse customer base.
• Strong judgment and conflict resolution skills with tact and diplomacy.
• Excellent time management and organizational skills.
• Willing to work on modified schedules, including early mornings, late nights, and holidays.
• Ability to obtain and maintain necessary licenses and permits, such as Provincial driver's license, RAIC, and AVOP.
• Complete WHMIS and Dangerous Goods Awareness Training.

Equipment Used

• Ground power unit, lavatory cart, tractor tug, forklift, de-icing, and fueling equipment, radio base unit.

Physical and Cognitive Demands

• On-call for evening and weekend shifts; respond to callouts as required.
• Work long and irregular hours under various weather conditions.
• Lift up to 70 pounds and handle luggage and freight.
• Work on elevated platforms and provide ground services to aircraft and equipment.
• Ground and air travel may be required.

This is a safety-sensitive position requiring negative drug and alcohol tests prior to employment. Rise Air supports employment equity, diversity, and inclusion, with a focus on Indigenous recruitment. Preference is given to qualified Indigenous applicants. We acknowledge the lands of Indigenous peoples and are committed to reconciliation and Indigenization initiatives.