Grocery Utility Clerk (Midtown)

Calgary Co-op; Calgary; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Extended health benefits (FT/PT)

Paid vacations

5% employee discount

Recognition program

Social committee events

Employee & family assistance plan

Training and development programs

Job summary

Calgary Co-op is hiring a Grocery Utility Clerk to ensure excellent customer service while maintaining a safe, organized store environment. You will stock, face displays, manage inventory, and support multiple departments with a focus on price integrity and accuracy.

The role requires Grade 9 or equivalent and related retail experience; fluency in English is essential. Enjoy benefits, career growth, and a collaborative team culture within Calgary Co-op.

Qualifications

• Grade 9 or acceptable combination of education and experience.
• Related retail experience, including the provision of customer service.

Responsibilities

• Provide customer service and maintain positive relations with customers.
• Stock, build displays and face shelves in a safe, organized manner across dairy, freezer, grocery and warehouse sections.
• Handle merchandise to ensure quality, minimize damages and maintain price integrity including price changes.
• Perform general cleanup and keep sales floor and back stock areas neat, including disposal of debris.
• Follow Occupational Health & Safety, Food Safety and Environmental policies to protect staff and customers.
• Ensure proper care and maintenance of equipment; report repairs as needed.
• Order merchandise and supplies; manage receiving including invoices, returns, transfers and storage.
• Assist in inventory tasks and support other departments as needed; train others in Grocery Utility Clerk duties.

Skills

Customer service

Fluent English

Teamwork

Education

Grade 9 or equivalent

Job description

Job Description

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments.

Job Description

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments. The Grocery Utility Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and standards. The Grocery Clerk position reports directly to the Grocery Supervisor/Grocery Manager, and the main responsibilities include;

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
• Performs all aspects of the Grocery Utility functions including but not limited to stocking, building displays and facing an efficient and organized manner. Ensures display presentation and stock levels are maintained in all areas including but not limited to dairy, freezer, grocery and warehouse.
• Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
• Performs general cleanup duties such as cleaning spills and display fixtures to ensure neat and organized department. Responsible for keeping the sales floor and back stock area clean from cardboard and debris, as well as disposal of garbage.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Ensures the proper care, use and maintenance of equipment and tools. Reports repair requirements to the Grocery Supervisor, Manager or Duty Manager.
• Responsible for all aspects of ordering merchandise and supplies.
• Responsible for all aspects of receiving including reviewing / verifying invoices, returns, transfers, claims and proper storage of products.
• Assists in organizing and conducting inventory.
• Assumes additional related responsibilities including assisting in other departments as required and training others to do the Grocery Utility Clerk job

What skills and abilities will you need to be considered?

• Grade 9 or acceptable combination of education and experience
• Related retail experience, including the provision of customer service

What skills and abilities will set you apart from others?

• Must be fluent in English
• Receiving and product knowledge / experience
• Knowledge of ordering merchandise and supplies and related procedures

Benefits & Perks

• Calgary Co-op has excellent opportunities for increasing levels of responsibility, personal growth, and challenge.
• We offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social committee events and employee & family assistance plan.
• As well as numerous training and development programs.

About Calgary Co-op

Calgary Co-op has been proudly serving the community since 1956, when it opened its first store with local farmers and ranchers to provide fresh, farm-to-table foods. Headquartered in Calgary and owned by over 456,000 members, it’s one of North America’s largest retail co-operatives, with 3,530 employees, $757 million in assets, and $1.3 billion in annual sales. We operate food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. We also own Community Natural Foods, Willow Park Wines & Spirits and Beacon Pharmacy. Committed to sourcing locally whenever possible, from Calgary, Alberta, and Western Canada, the organization helps connect consumers with the producers behind their food. Calgary Co-op continues to expand its local offerings while focusing on quality and community support, earning recognition by the Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.

We thank all applicants for their interest; however, only those being considered for an interview will be contacted.