Grocery Utility Clerk (High River)

Calgary Co-op; High River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail cooperative located in High River is seeking a Grocery Utility Clerk to provide excellent customer service while maintaining stock and store operations. Applicants should have a Grade 9 education or equivalent and relevant retail experience. The role includes organizing displays, ensuring product quality, and adhering to safety standards. Competitive wages and benefits are offered, along with opportunities for personal growth and training.

Benefits

Competitive wages

Extended health benefits

Paid vacations

5% employee discount

Recognition program

Training and development programs

Responsibilities

• Ensure customer service through safe and efficient operations.
• Maintain stock levels and organize displays.
• Handle merchandise with care.
• Perform general cleanup duties.
• Adhere to health and safety regulations.
• Order merchandise and supplies.
• Receive and verify invoices and products.
• Assist in inventory organization.
• Train others in Grocery Utility Clerk tasks.

Skills

Fluent in English

Customer service

Receiving and product knowledge

Ordering merchandise

Education

Grade 9 or acceptable combination of education and experience

Job description

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments.

The Grocery Utility Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and standards. TheGrocery Clerkposition reports directly to the Grocery Supervisor / Grocery Manager, and the main responsibilities include;

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
• Performs all aspects of the Grocery Utility functions including but not limited to stocking, building displays and facing an efficient and organized manner. Ensures display presentation and stock levels are maintained in all areas including but not limited to dairy, freezer, grocery and warehouse.
• Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
• Performs general cleanup duties such as cleaning spills and display fixtures to ensure neat and organized department. Responsible for keeping the sales floor and back stock area clean from cardboard and debris, as well as disposal of garbage.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Ensures the proper care, use and maintenance of equipment and tools. Reports repair requirements to the Grocery Supervisor, Manager or Duty Manager.
• Responsible for all aspects of ordering merchandise and supplies.
• Responsible for all aspects of receiving including reviewing / verifying invoices, returns, transfers, claims and proper storage of products.
• Assists in organizing and conducting inventory.
• Assumes additional related responsibilities including assisting in other departments as required and training others to do the Grocery Utility Clerk job

What skills and abilities will you need to be considered?

Grade 9 or acceptable combination of education and experience

Related retail experience, including the provision of customer service

What skills and abilities will set you apart from others?

Must be fluent in English

Receiving and product knowledge / experience

Knowledge of ordering merchandise and supplies and related procedures

Benefits & Perks

Calgary Co-op has excellent opportunities for increasing levels of responsibility, personal growth, and challenge. We offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social committee events and employee & family assistance plan. As well as numerous training and development programs.

About Calgary Co-op

Owned by members, Calgary Co-op is one of the largest retail co-operatives in North America. We have locations in Calgary, Airdrie, Cochrane, High River, Okotoks and Strathmore, that include : food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores. We also own and operate Community Natural Foods and Beacon Pharmacy. With over 456,000 members, 3530 employees, assets of $757 million and annual sales of $1.3 billion, Calgary Co-op is committed to delivering an exceptional customer experience through inspired team members. We are proud recipient of Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.

We thank all applicants for their interest; however, only those being considered for an interview will be contacted.

MINIMUM / ESSENTIAL QUALIFICATIONS :

Grade 9 or an acceptable combination of education and experience.

Related retail experience.

DESIRABLE QUALIFICATIONS :

Receiving and product knowledge / experience.

Knowledge of ordering merchandise and supplies and related procedures.