Grocery - Supervisor Grocery TF

Sobeys; Campbell River; On-site; CAD 42,000 - 64,000; Full time

Job summary

Sobeys in Campbell River is seeking a Grocery Supervisor to coach and develop friendly, well-trained staff while ensuring superior customer service. You will supervise the department and act as the go-to person when the Department Manager is away, fostering loyalty and engagement.

Responsibilities include leading staff, monitoring specials, labeling accuracy, inventory control, and daily operations to support department goals and store standards.

Qualifications

• High school diploma or equivalent.
• Minimum 12 months of experience in grocery/retail.
• Good knowledge of department operations and skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Ensure a superior customer service experience through coaching staff.
• Supervise the department in the absence of the Department Manager.
• Foster customer loyalty and engagement.
• Keep work area clean and presentable at all times.
• Monitor weekly in-store specials and pricing accuracy.
• Ensure accurate labeling according to pricing strategies.
• Lead the department to meet presentation standards.
• Recruit, train, and develop staff with regular feedback.
• Schedule breaks, back-ups, and departmental activities.
• Open and close the department as required.
• Run and analyze sales data reports.
• Ensure compliance with SOP, OH&S and corporate initiatives.

Skills

People leadership

Customer service

Coaching

Education

High School Diploma

Job description

Ready to start fresh?

The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll have an impact:

• Always keep work area clean and presentable
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Opening and closing duties
• Other duties as required

What you bring to the table:

• High School Diploma
• Minimum 12 months experience
• Full knowledge of department operations and skills
• Ability to work independently in a fast-paced environment