Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions :
- Help customers discover new items or products they inquire about.
- Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Provide customers with fresh and non-perishable grocery products that they have ordered.
- Label, stock, and inventory department merchandise.
- Report product ordering / shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
- Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
- Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
- Notify management of customer or employee accidents.
- Work cooperatively in a high-paced, sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve issues.
- Support and assist through direct interaction with minors, individuals with special needs, and older adults.
- Perform essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications :
- Knowledge of basic math (counting, addition, and subtraction).
Desired Previous Job Experience :
Job Info
- Job Identification 118040
- Job Category Store Operations
- Posting Date 04 / 30 / 2025, 02 : 52 PM
- Locations 2246 S Euclid Ave, Ontario, CA, 91762, US
The Kroger Family of Companies offers comprehensive benefits to support your well-being, including :
- Healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holiday, and sick pay.
- Emotional and financial support through counseling and financial tools.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Potential for growth through training and career pathways.
From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We take pride in bringing diverse teams together to feed the human spirit. We are committed to creating amazing experiences for our customers, communities, and associates, with food at the heart of it all.
People matter. We aim to provide the ingredients for your success at work and in life. We support your growth and development. Whether you're seeking a part-time role or a new career, we invite you to apply and join our Kroger family!