Grocery Clerk

Kroger Mountain View Foods; Ontario; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences through exceptional service. In this dynamic role, you will assist customers in discovering new products, maintain a safe and clean environment, and support the department manager in achieving sales goals. With a focus on integrity and teamwork, you will engage with diverse customers, ensuring their needs are met while upholding food safety standards. Join a passionate team dedicated to creating positive experiences for customers and communities, and enjoy comprehensive benefits that support your well-being and growth.

Benefits

Healthcare

Flexible scheduling

Counseling services

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills to create an outstanding experience.
• Effective communication for assisting customers and team members.

Responsibilities

• Help customers discover products and inform them of specials.
• Maintain a clean environment and ensure product quality.
• Support a diverse range of customers and manage conflicts.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products that they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Adhere to all food safety regulations and guidelines.
8. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
9. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
10. Create a welcoming environment for customers, making them feel important and appreciated.
11. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
12. Inspect equipment regularly and notify management of repairs needed.
13. Notify management of customer or employee accidents.
14. Work cooperatively in a high-paced and sometimes stressful environment.
15. Manage conflict in a reasonable, nonconfrontational manner.
16. Act with honesty and integrity regarding customer and business information.
17. Follow directions and seek assistance when necessary to resolve issues.
18. Support and assist minors, individuals with special needs, and older adults.
19. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. Today, we serve customers in over 100 stores throughout California and the Midwest. As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a focus on creating positive experiences for customers and communities.

We value people and strive to provide the ingredients for success at work and in life. Whether seeking a part-time position or a new career, apply today to join our Food 4 Less family.

Qualified applications with arrest or conviction records will be considered in accordance with local fair chance laws. For accommodations during the application process, contact 844-849-7136 or management at the location.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.