Grocery Associate

Southeastern Grocers; Owen Sound; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player seeks a Grocery Associate to enhance customer loyalty through exceptional service. In this role, you will greet and assist customers, ensuring a friendly shopping experience. You will also manage stock levels, maintain product freshness, and support the team in achieving operational excellence. This position offers an opportunity to work in a dynamic environment where your contributions can make a real difference. If you are passionate about customer service and enjoy working in a team-oriented setting, this role is perfect for you.

Qualifications

• Ability to read, write, and speak English proficiently.
• Meet legal and company policy age requirements.

Responsibilities

• Provide courteous and prompt service to customers.
• Stock and rotate products to ensure freshness.
• Assist with receiving vendor merchandise.

Skills

Customer Service

Communication Skills

Team Collaboration

Education

High School Diploma or Equivalent

Tools

Department Equipment

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Job Title: Grocery Associate
Location: Retail Grocery Location

Position Overview

The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Offer product suggestions when appropriate.
• Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools.
• Assist with receiving vendor merchandise.
• Unload truck deliveries promptly.
• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.

Qualifications

Minimum

• Meet legal and company policy age requirements to perform job functions.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
• People Passion through consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.