Grocery Associate

Southeastern Grocers; Northeastern Manitoulin and the Islands; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Grocery Associate to enhance customer satisfaction through exceptional service. In this role, you will engage with customers, provide product suggestions, and ensure that grocery products are stocked and fresh. You will play a vital part in creating a welcoming environment while adhering to company policies and procedures. If you are passionate about customer service and thrive in a team-oriented atmosphere, this opportunity is perfect for you. Join a company that values diversity and fosters an inclusive workplace where everyone can be their authentic selves.

Qualifications

• Ability to read, write, and speak English proficiently.
• Meet legal and company policy age requirements.

Responsibilities

• Provide courteous and prompt service to customers.
• Stock and rotate products to ensure freshness.
• Assist with receiving vendor merchandise and unloading deliveries.

Skills

Customer Service

Communication Skills

Teamwork

Education

High School Diploma or equivalent

Tools

Department Equipment

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Job Title: Grocery Associate
Location: Retail Grocery Location

Position Overview

The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions, and a friendly atmosphere.

Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous, and friendly manner.
• Offer product suggestions when appropriate.
• Stock and rotate department (grocery, general merchandise, dairy, and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools.
• Assist with receiving vendor merchandise.
• Unload truck deliveries promptly.
• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement, or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.

Qualifications

Minimum

• Meet legal and company policy age requirements to perform job functions.
• Ability to read, write, and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-oriented by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
• People Passion through consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.