GRO Recruitment Opportunities (GRO) - Operations Data Office (Toronto)

Manulife/John Hancock; Toronto; Hybrid; USD 51,000 - 87,000; Full time

Job summary

A leading financial services provider in Toronto is looking for graduates to join their early talent program. You will engage with data to drive decisions and improve processes across various business functions. Ideal candidates will be graduating in Spring 2026 with a degree in Computer Science or similar, possessing strong analytical and communication skills. This role offers a hybrid working arrangement and a competitive salary ranging from $51,975 to $86,625 USD.

Benefits

Health and dental benefits

Retirement savings plans

Generous paid time off

Qualifications

• Expected to graduate in Spring 2026.
• Strong analytical skills and a customer-centric approach.
• Ability to work with various stakeholders.

Responsibilities

• Leverage analytical skills for data-driven decisions.
• Build relationships with key stakeholders.
• Document and propose solutions clearly.

Skills

Analytical skills

Problem-solving skills

Customer-centric focus

Communication skills

Time management

Education

Degree in Computer Science or related discipline

Tools

Microsoft Power Suite

Data visualization tools

Job description

We usecookies to give you the best possible experience on our website. By continuing to browse this site, you give consent forcookies to be used.

Graduate Recruitment Opportunities (GRO) - Operations Data Office (Toronto) page is loaded

Graduate Recruitment Opportunities (GRO) - Operations Data Office (Toronto)

Apply locations Toronto, Ontario time type Full time posted on Posted Yesterday time left to apply End Date: August 9, 2025 (12 days left to apply) job requisition id JR25071664

Graduate Recruitment Opportunities (GRO) at Manulife John Hancock John Hancock. Start your career with purpose, growth, and community.

At Manulife John Hancock, we believe in investing in the future—starting with you. Our Graduate Recruitment Opportunities (GRO) program is a bold new approach to early talent development, designed to launch your career with the support, structure, and opportunities you need to thrive. GRO is Manulife John Hancock ’s flagship early talent program and brand. It’s more than just a job—it’s a launchpad for your career. GRO offers a consistent, high-quality experience for new graduates across the organization.

This is your opportunity to help shape the future of data-driven decision-making at Manulife through the Data Office, a specialized stream within the Operations Program and part of our broader GRO program. Over 18 months, you’ll contribute to transforming operations by leveraging data as a strategic asset—developing tools and insights that directly support our business goals. You’ll gain hands-on experience across key areas like Customer Experience, Data Analytics, and Continuous Improvement, while building technical and professional skills through training, mentorship, and networking. This role empowers you to make meaningful impact from day one, while growing within a collaborative, future-focused community of new grads.

Position Responsibilities:

• Leverage your analytical skills and critical thinking to ask insightful questions, understand business drivers and needs, and bring clarity and precision to the scope and requirements of initiatives.

• Build and nurture positive, effective relationships to strengthen partnerships with key stakeholders.

• Apply your training and knowledge effectively in areas such as data mining, analysis and visualization, process assessment, root cause analysis, prioritization, and presentation of findings, with a focus on customer needs and Net Promoter Score (NPS).

• Deliver well-documented solution requirements and propose solutions clearly and concisely.

• Lead meetings and present information with strong communication skills across all organizational levels.

• Prepare our business partners for any changes introduced, ensuring smooth transitions.

• Recommend business decisions that drive results and address customer challenges.

• Depending on your team, daily activities may include valuation oversight, trade processing and reconciliation, risk oversight, vendor management, tax compliance, securities lending, financial reporting, client onboarding, shareholder record keeping, data management, and dashboard creation.

Required Qualifications:

• Expected to graduate in Spring 2026 from an accredited university with a degree in Computer Science or a related discipline.

• Strategic thinker with a customer-centric focus.

• Strong analytical skills and problem-solving skills – using data to tell a story and make data-driven decisions

• Microsoft Power Suite knowledge is considered a strong asset, or experience with comparable automation tools and data visualization tools.

• Curiosity and a willingness to learn and adapt.

• Strong work ethic with a proactive and flexible attitude, eager to contribute wherever needed.

• Excellent time management, planning, and communication skills.

• Ability to build and maintain relationships with various stakeholders; a collaborative team player.

• Understanding of the financial services industry, including wealth and asset management.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

Application Instructions:

• Please submit a resume, cover letter and most recent transcript (unofficial transcripts are accepted)in one PDF file.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$51,975.00 USD - $86,625.00 USD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

About Us

We are committed to creating a workplace that offers unlimited opportunities for employees to realize their career goals. Whether it’s working abroad, exploring a new career direction or simply progressing in their chosen field, we help our employees reach their full potential.