Graduate Recruitment Opportunities (GRO) - Operations Data Office (Montreal)

Manulife / John Hancock; Montreal; Hybrid; USD 51,000 - 87,000; Full time

Job summary

A leading financial services provider in Montreal is offering a Graduate Recruitment Opportunity focused on data analytics and decision-making. Ideal candidates are expected to graduate in Spring 2026 with a degree in a related field. This role provides valuable experience across various operations, building key analytical and interpersonal skills within a collaborative environment.

Benefits

Health and dental benefits

Flexible work environment

Retirement savings plans

Qualifications

• Expected to graduate in Spring 2026 from an accredited university.
• Strong analytical skills and problem-solving focus.
• Ability to build and maintain relationships with stakeholders.

Responsibilities

• Leverage analytical skills for data-driven decision making.
• Build relationships with key stakeholders.
• Deliver clear and concise solution requirements.

Skills

Analytical skills

Problem-solving skills

Communication skills

Customer-centric focus

Collaboration

Education

Degree in Computer Science or related discipline

Tools

Microsoft Power Suite

Data visualization tools

Job description

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Graduate Recruitment Opportunities (GRO) - Operations Data Office (Montreal)

Apply locations Montreal, Quebec time type Full time posted on Posted Yesterday time left to apply End Date : August 9, 2025 (12 days left to apply) job requisition id JR25071665

Graduate Recruitment Opportunities (GRO) at Manulife John Hancock John Hancock. Start your career with purpose, growth, and community.

At Manulife John Hancock, we believe in investing in the future—starting with you. Our Graduate Recruitment Opportunities (GRO) program is a bold new approach to early talent development , designed to launch your career with the support, structure, and opportunities you need to thrive. GRO is Manulife John Hancock ’s flagship early talent program and brand. It’s more than just a job—it’s a launchpad for your career. GRO offers a consistent, high-quality experience for new graduates across the organization.

This is your opportunity to help shape the future of data-driven decision-making at Manulife through the Data Office , a specialized stream within the Operations Program and part of our broader GRO program . Over 18 months, you’ll contribute to transforming operations by leveraging data as a strategic asset—developing tools and insights that directly support our business goals. You’ll gain hands-on experience across key areas like Customer Experience, Data Analytics, and Continuous Improvement, while building technical and professional skills through training, mentorship, and networking. This role empowers you to make meaningful impact from day one, while growing within a collaborative, future-focused community of new grads.

Position Responsibilities :

Leverage your analytical skills and critical thinking to ask insightful questions, understand business drivers and needs, and bring clarity and precision to the scope and requirements of initiatives.

Build and nurture positive, effective relationships to strengthen partnerships with key stakeholders.

Apply your training and knowledge effectively in areas such as data mining, analysis and visualization, process assessment, root cause analysis, prioritization, and presentation of findings, with a focus on customer needs and Net Promoter Score (NPS).

Deliver well-documented solution requirements and propose solutions clearly and concisely.

Lead meetings and present information with strong communication skills across all organizational levels.

Prepare our business partners for any changes introduced, ensuring smooth transitions.

Recommend business decisions that drive results and address customer challenges.

Depending on your team, daily activities may include valuation oversight, trade processing and reconciliation, risk oversight, vendor management, tax compliance, securities lending, financial reporting, client onboarding, shareholder record keeping, data management, and dashboard creation.

Required Qualifications :

Expected to graduate in Spring 2026 from an accredited university with a degree in Computer Science or a related discipline.

Strategic thinker with a customer-centric focus.

Strong analytical skills and problem-solving skills – using data to tell a story and make data-driven decisions

Microsoft Power Suite knowledge is considered a strong asset, or experience with comparable automation tools and data visualization tools.

Curiosity and a willingness to learn and adapt.

Strong work ethic with a proactive and flexible attitude, eager to contribute wherever needed.

Excellent time management, planning, and communication skills.

Ability to build and maintain relationships with various stakeholders; a collaborative team player.

Understanding of the financial services industry, including wealth and asset management.

When you join our team :

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

Application Instructions :

Please submit a resume, cover letter and most recent transcript (unofficial transcripts are accepted)in one PDF file.

LI-Hybrid

Programme GRO – Recrutement des diplômés | Opérations – Bureau des données (Montréal)

Possibilités de recrutement pour diplômés (GRO) chez Manuvie John Hancock. Commence ta carrière avec un objectif, des occasions de croissance et une communauté.

Chez Manuvie John Hancock, nous croyons en l’importance d’investir dans l’avenir — en commençant par toi. Notre programme GRO est une approche innovante pour développer les talents émergents , pensée pour propulser ta carrière grâce à un encadrement solide, une structure claire et des occasions concrètes de te réaliser. GRO est le programme phare de Manuvie John Hancock pour les talents émergents. Ce n’est pas simplement un emploi — c’est une rampe de lancement pour ta carrière. GRO offre une expérience cohérente et de grande qualité aux nouveaux diplômés à travers l’organisation.

Voici ta chance de contribuer à façonner l’avenir de la prise de décision basée sur les données chez Manuvie, au sein du Bureau des données , un volet spécialisé du programme des Opérations , intégré à notre programme GRO . Pendant 18 mois, tu participeras à la transformation des opérations en exploitant les données comme un levier stratégique — en développant des outils et des analyses qui soutiennent directement nos objectifs d’affaires. Tu acquerras une expérience concrète dans des domaines clés comme l’expérience client, l’analyse de données et l’amélioration continue, tout en développant des compétences techniques et professionnelles grâce à des formations, du mentorat et du réseautage. Ce rôle te permettra d’avoir un impact réel dès le premier jour, tout en évoluant au sein d’une communauté collaborative et tournée vers l’avenir.

Responsabilités liées au poste :

Mettre à profit tes compétences analytiques et ta pensée critique pour poser des questions pertinentes, comprendre les moteurs d’affaires et clarifier les exigences des initiatives.

Établir et entretenir des relations positives et efficaces avec les parties prenantes clés.

Appliquer tes connaissances dans des domaines tels que l’exploration, l’analyse et la visualisation de données, l’évaluation des processus, l’analyse des causes fondamentales, la priorisation et la présentation des résultats, avec un accent sur les besoins des clients et le “Net Promoter Score” (NPS).

Produire une documentation claire et concise des exigences des solutions et proposer des recommandations viables.

Diriger des rencontres et présenter de l’information à tous les niveaux de l’organisation.

Préparer les partenaires d’affaires aux changements à venir pour assurer une transition harmonieuse.

Recommander des décisions d’affaires qui génèrent des résultats et répondent aux enjeux des clients.

Selon ton équipe, les tâches quotidiennes peuvent inclure : supervision de l’évaluation, traitement et rapprochement des transactions, gestion des risques, gestion des fournisseurs, conformité fiscale, prêt de titres, rapports financiers, intégration des clients, tenue de dossiers des actionnaires, gestion des données et création de tableaux de bord.

Compétences requises :

Être en voie d’obtenir un diplôme en informatique ou dans un domaine connexe, avec une diplomation prévue au printemps 2026 d’une université reconnue.

Capacité à penser de façon stratégique et à proposer des solutions centrées sur le client.

Solides compétences analytiques et en résolution de problèmes — savoir raconter une histoire à partir des données et prendre des décisions éclairées.

Connaissance de la suite Microsoft Power (un atout) ou expérience avec des outils d’automatisation et de visualisation de données comparables.

Curiosité, volonté d’apprendre et capacité d’adaptation.

Éthique de travail rigoureuse, attitude proactive et flexible, avec le désir de contribuer là où c’est nécessaire.

Excellentes habiletés en gestion du temps, en planification et en communication.

Capacité à établir et maintenir des relations solides avec divers intervenants; esprit d’équipe collaboratif.

Compréhension du secteur des services financiers, y compris la gestion de patrimoine et d’actifs.

Bilinguisme (français / anglais) requis : le ou la candidat(e) retenu(e) devra communiquer en anglais et en français afin de soutenir des clients dans différentes juridictions à l’extérieur du Québec.

En faisant carrière avec nous :

Vous aurez accès à des occasions d’apprentissage et de perfectionnement;

Vous pourrez compter sur notre reconnaissance et notre soutien dans un environnement flexible où le bien-être et l’inclusion sont plus que de simples mots;

Vous contribuerez à façonner l’avenir selon vos aspirations, au sein de notre équipe mondiale.

Instructions pour postuler :

Veuillez soumettre votre CV, lettre de motivation et relevé de notes le plus récent (les relevés non officiels sont acceptés) dans un seul fichier PDF.

LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https : / / www.manulife.com / en / about / our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife / John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Referenced Salary Location

Montreal, Quebec

Working Arrangement

Hybrid

Salary range is expected to be between

51,975.00 USD - $86,625.00 USD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

About Us

We are committed to creating a workplace that offers unlimited opportunities for employees to realize their career goals. Whether it’s working abroad, exploring a new career direction or simply progressing in their chosen field, we help our employees reach their full potential.

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