Governance Specialist

Gore Mutual Insurance; Cambridge; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance provider is seeking a Governance Specialist to support key governance programs. This role involves policy management, compliance inquiries, and project support. Candidates should have 5+ years of experience in governance or compliance and strong communication skills. Remote or hybrid work options are available.

Benefits

Work-from-home flexibility

Inclusive workplace accommodations

Qualifications

• 5 years of experience in Governance, Project Management, or Compliance.
• Strong understanding of corporate governance frameworks.
• Knowledge of the insurance industry preferred.

Responsibilities

• Support the Policy Governance Program delivery.
• Manage Fair Treatment of Consumers Program inquiries.
• Assist in Conduct & Ethics Program compliance.

Skills

Governance knowledge

Project Management

Communication skills

Organizational abilities

Education

Diploma in Governance or Corporate Law

Tools

Microsoft Office Suite

Compliance management platforms

Job description

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

We are seeking a detail-oriented and proactive Governance Specialist to join our team. The Governance Specialist plays a key role in supporting the Governance Office by contributing to the effective delivery of Gore Mutual’s enterprise-wide Governance Program. This position supports the delivery of the Policy Governance Program; Fair Treatment of Consumers Program; and Conduct and Ethics Program.

What will you do?

Policy Governance Program delivery and Project Management

• Governance research and bench marking including board and corporate level governing mandates, frameworks, and policies
• Developing and maintaining a centralized and current repository of internal governing documents and templates
• Policy communication and education sessions with business
• Liaison with business for policy inquiries and support
• Governance mailbox monitoring and maintenance
• Intranet site – internal governing documents – maintenance
• Governing office reporting support
• Project management and special projects support

Fair Treatment of Consumers Program delivery support

• Intake and initial acknowledgement response
• Initial inquiry and investigation with business
• Recording and monitoring in Onspring
• Response support and tracking
• Better Business Bureau investigation and response support
• Ombudsman mailbox monitoring and maintenance

Conduct & Ethics Program delivery support - Whistleblower

• Intake and initial acknowledgement response support
• Initial inquiry and investigation with business support
• Recording and monitoring in Convercent and Onspring
• Response support and tracking

Governance Office Delivery and Response Support

• Extra-provincial registrations
• Chief Agent filings
• Primary regulator continuous disclosure filings
• Filing management in Onspring
• Governing regulatory filings
• Initial response to Governing regulator inquiries
• Corporate Governance mailbox support
• Inquiry intake and response support

Records Management

• Onspring maintenance

What will you need?

• 5 years of progressive experience in one or more of the following areas: Governance; Project Management; Corporate Secretarial or Legal; Compliance, Audit or Risk Management
• Diploma from a recognized community college in Governance, Project Management, Corporate Law, or Corporate Secretarial studies (preferred)
• Strong understanding of corporate governance frameworks and policy management
• Familiarity with federal and provincial regulatory requirements
• Knowledge of the insurance industry, with preference for property and casualty
• Experience with compliance management technology platforms
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent verbal and written communication skills
• Strong organizational abilities and attention to detail
• Ability to work independently and proactively
• Skilled in building relationships with internal and external stakeholders

#LI-Hybrid

Accessibility for applicants

Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.

If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate accommodation.

Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.

I attest the information stated above is true, and accurate to the best of my knowledge.