Google Workspace Specialist

IBM; Montreal; On-site; CAD 80,000 - 95,000; Full time

Job summary

A global technology company in Montreal is seeking a mid-senior level Google Workspace Specialist to drive the adoption of Google Workspace among enterprise customers. This role involves providing technical expertise, resolving issues, and supporting migrations from platforms like Microsoft 365. Candidates should possess over 4 years of experience in Google Workspace administration and strong troubleshooting skills. Full-time employment and collaboration with clients are core to this position.

Qualifications

• 4+ years supporting Google Workspace in a professional environment.
• Proficiency with Google Admin Console.
• Experience with email and data migration protocols.

Responsibilities

• Administer Google Workspace environments for multiple clients.
• Provide technical support on Google Workspace.
• Plan and execute migrations from Microsoft 365 to Google Workspace.

Skills

Google Workspace Administration

Troubleshooting skills

Customer engagement

Scripting languages (PowerShell, Python)

Education

Bachelor's Degree

Tools

Google Admin Console

Google Workspace Migrate

Data Migration Service (DMS)

Job description

Join to apply for the Google Workspace Specialist role at IBM

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Introduction

A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Your Role And Responsibilities

As a Google Workspace Specialist at IBM, you will join one of the fastest-growing practices within IBM Consulting, driving adoption of Google Workspace within our Enterprise customers. You will serve as a technical expert for Google Workspace, providing technical expertise, resolving GWS-related issues, supporting our growing GWS client base, and assisting with presales activities from a technical perspective.

Key Responsibilities

1. Google Workspace Administration:
2. Administer Google Workspace (GWS) environments for multiple clients, including setup, configuration, user provisioning, OU structuring, and security policy enforcement.
3. Provide technical support on Google Workspace to existing and new customers, serving as the primary technical contact for support-related issues.
4. Configure and enforce security settings such as MFA, DLP, access controls, and mobile management.
5. Demonstrate strong troubleshooting skills and understanding of IT concepts like DNS, email routing, and identity management.
6. Plan and execute migrations from platforms like Microsoft 365 to Google Workspace, managing integrations with other business applications.
7. Maintain up-to-date documentation for client configurations, procedures, and service history.
8. Presales Technical Support:
9. Provide presales technical support, including understanding requirements, designing solutions, and presenting proposals related to GWS opportunities.
10. Deliver technical presentations, demos, and training sessions for customers and internal teams.
11. Client Engagement and Global Delivery:
12. Assist in technical discovery, evaluations, and migration projects to GWS.
13. Collaborate with Google support and external partners to resolve complex issues.
14. Stay updated on GWS product innovations and market trends.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• 4+ years supporting Google Workspace in a professional environment, preferably at an SI, MSP, Google, or a Google-certified partner organization.
• Proficiency with Google Admin Console for account and service configuration.
• Experience with tools like Google Workspace Migrate or Data Migration Service (DMS).
• Experience with email and data migration, including encryption protocols, from Microsoft to Google Workspace.
• Experience with Google Workspace Migration for Microsoft Outlook (GWMMO).
• Knowledge of SMTP and Active Directory security management.
• Experience with scripting languages such as PowerShell or Python for automation.
• Strong troubleshooting skills and understanding of GWS security and compliance features.

Preferred Technical And Professional Experience

• Google Cloud Architect, GCP Developer certifications.
• Managing and securing endpoints accessing Google Workspace data via endpoint management features.
• Professional Google Workspace Administrator Certification.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

Note: This job posting is active and available.