GMR - Health & Safety Patrol - Winter 2024/25

Grousemountain; North Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a prominent Canadian resort as a Patroller, where your skills in first aid and skiing will be vital to ensuring safety on the mountain. This role is perfect for those who thrive in outdoor environments and are passionate about creating a safe and enjoyable experience for guests. As part of the Mountain Operations team, you will engage in essential safety functions, including first aid, risk management, and educating others on safety protocols. Embrace the opportunity to work in a stunning natural setting while contributing to a culture of safety and excellence in hospitality. Seasonal positions offer flexibility and a variety of perks to enhance your experience.

Benefits

Free Seasonal Access Pass

Discounts at resort restaurants

Referral Bonus Program

Public Transit subsidies

Free lift tickets at other resorts

Employee and Family Assistance Program

Training and professional development

Friends and family discounts program

Qualifications

• Must have Occupational First Aid Level 3 and expert skiing/snowboarding ability.
• BC Licensed EMR or PCP is required for the position.

Responsibilities

• Provide first aid for injured guests and staff.
• Maintain ski area risk management strategies and educate staff and guests.
• Report weather observations and assist with avalanche control.

Skills

Occupational First Aid Level 3

Expert skiing/snowboarding ability

Non-Urban Emergency Care

BC Licensed EMR or PCP

Public relations/customer service

Job description

GMR - Health & Safety Patrol - Winter 2024/25

Job Description

Posted Tuesday, December 10, 2024 at 8:00 AM | Expired Wednesday, January 1, 2025 at 7:59 AM

Proud to be 100% Canadian-owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. We have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title: Patrol

Department: Safety

Reports to: Manager, Patrol

Role Status: Full/Part Time – Seasonal – Hourly

Job Summary

As a Patroller, you are an integral part of the Mountain Operations team; acting as a safety resource for all staff from all other departments and assisting where required in creating a good safety culture at Grouse Mountain. Under direct supervision from the Patrol Supervisor and Patrol Manager, Patrollers assist in the day-to-day safety operations of the mountain; providing first aid for injured guests and staff, placing and maintaining all ski area and snowshoe fencing, rope lines, tower pads and signage, weather reporting, avalanche control and education, and other risk management initiatives.

Essential Job Functions

• Providing first aid for injured guests and staff
• Opening and closing of ski runs in accordance with the Risk Management section of the Grouse Patrol S.O.P
• Placing and maintaining all Ski Area and Snowshoe fencing, rope lines, tower pads, and signage.
• Reporting morning weather observations
• Avalanche control and education
• Responding to Emergency Procedures as required
• Responsible for maintaining ski area risk management strategies
• Educating staff and guests about the Alpine Responsibility Code.
• Acting as a safety resource for all staff from all other departments and assisting where required in creating a good safety culture at Grouse Mountain.
• Other duties as required.

Supervisory Responsibility
This position reports directly to the Patrol Supervisor and Patrol Manager, with no direct supervisory responsibilities.

Required Qualifications and Abilities

Minimum Qualifications:

• Occupational First Aid Level 3
• Non-Urban Emergency Care
• BC Licensed EMR or PCP
• Expert skiing/snowboarding ability in all terrain and conditions
• Successful candidate must complete a criminal record check once offered the position; the check must be completed prior to start date if you are 19 years and older. Grouse Mountain will assist you with the process.

Preferred Qualifications:

• Previous Patrol Experience
• Mountaineering, rock climbing and/or backcountry travel experience
• Rope rescue or rope access experience
• Experience operating snowmobiles
• Avalanche awareness or operations training
• Experience with public relations/customer service
• Experience with Advanced protocols such as: Entonox, Sager, Epinephrine, Salbutamol, Nitroglycerin administration, Methoxyflurane, Advanced CPR

Working Conditions

Patrollers perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, shoveling, and other forms of manual tasks.

Compensation and Benefits

$21.21/hour to $24.81/hour

All positions are eligible for the following benefits and perks:

• Free Seasonal Access Pass
• Discounts at the resort’s restaurants, retail, and rental outlets
• Referral Bonus Program
• Public Transit subsidies
• Free or discounted lift tickets at many other resorts (winter/summer)
• Access to free Employee and Family Assistance Program
• Excellent training and professional development
• Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

Full-time, year-round positions are also eligible for these:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• RRSP matching plan after 1 year of service
• Free access passes for dependents

Disclaimer

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Opportunity Employer

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.