Global Sales Development Enablement & Operations Manager

Quadient; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Quadient is seeking a Global Sales Development Enablement & Operations Manager in Toronto. This full-time role focuses on enhancing SDR effectiveness through training and operational efficiency, utilizing AI-driven automation. Candidates should have a strong background in sales enablement and experience in B2B SaaS environments. Join a dynamic team committed to driving innovation and success in sales development.

Benefits

Flexible Work

Endless Learning

Inclusive Community

Comprehensive Rewards

Caring for Wellbeing

Qualifications

• 3–5+ years of experience in SDR/BDR operations, sales enablement, or revenue/sales operations.
• Strong knowledge of modern sales technology and automation platforms.
• Proven experience building enablement programs in global teams.

Responsibilities

• Build and optimize training, workflows, and playbooks for SDR effectiveness.
• Implement AI-driven automation to enhance productivity.
• Manage and enhance SDR tools and technology for efficiency.

Skills

Sales Enablement

Operational Efficiency

AI-powered Automation

Stakeholder Management

Tools

Sales Technology

Automation Platforms

AI Tools

Job description

Full time Global Sales Development Enablement & Operations Manager Toronto - Canada Apply

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Location: Remote/Hybrid (Global) – Candidates must reside in EDT zone.

Reporting directly to the VP, Global Sales Development, you will partner closely with them to execute the broader vision and strategy for SDR excellence.

We’re looking for a strategic operator who excels in sales enablement, operational efficiency, and AI-powered automation. In this high-impact role, you’ll be both an architect and executor—creating programs, systems, and tooling to help SDRs around the world work smarter, ramp faster, and generate qualified pipeline at scale.

Our global SDR team spans multiple countries and supports SMB, Mid-Market, and Enterprise segments across a diverse suite of product lines. This role requires someone with a builder’s mindset, who can thrive in a fast-changing, cross-functional environment.

• Build and optimize training, workflows, and playbooks to enhance SDR effectiveness.
• Implement AI-driven automation to improve speed, personalization, and productivity. Partner with AI engineers and vendors to pilot new tools and drive innovation in sales development.
• Partner with Sales, Marketing, and RevOps to streamline pipeline generation and conversion strategies.
• Manage and enhance SDR tools and technology for efficiency and adoption.
• Foster collaboration, alignment, and engagement across global teams.
• Occasional travel for key meetings, team events, and cross-functional collaboration.

Your Profile

• 3–5+ years of experience in SDR/BDR operations, sales enablement, or revenue/sales operations.
• Strong knowledge of modern sales technology, automation platforms, and AI tools.
• Proven experience building enablement and operational programs in global or distributed teams.
• Track record of driving measurable improvements in SDR performance and pipeline contribution.
• Experience in B2B SaaS or enterprise sales environments is strongly preferred.
• Ability to manage multiple stakeholders and drive alignment.

If you're a strategic builder who thrives on solving problems, scaling systems, and enabling sales teams to excel—this is your chance to make an impact.

Quadient CXM Canada, Inc. and Quadient Canada, Ltd. have standard ranges for all Canadian - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered C ommunities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community . They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [e-mail]

Quadient is an Equal Employment Opportunity Employer. * : We firmly believe in zero discrimination in employment on any basis, including race, color , religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

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