Global Program Manager, Physical Security Technology

RBC; Toronto; On-site; CAD 120,000 - 170,000; Full time

Job summary

RBC is seeking a Program Manager, Physical Security Technology, to lead a modernization of the enterprise security program across 25+ countries. You will champion strategy, deployment, and evolution of integrated security systems while partnering with internal teams and external vendors.

Your ability to tell a compelling story about security initiatives, navigate complex organizational dynamics, and drive sustainable change will protect RBC’s employees, clients, and assets.

Qualifications

• 5+ years of proven experience leading large-scale, complex multi-country programs or technology initiatives with demonstrated success in standardization and global operations.
• Experience managing programs or projects involving significant technology change, including third-party vendor management.
• Exceptional storytelling and communication abilities; translating complex initiatives into clear narratives for executives, technical teams, and business partners.
• Ability to understand and communicate investment value, budget implications, and financial metrics to finance and C-suite stakeholders.
• Proven interpersonal and relationship-building skills with the ability to influence stakeholders and build consensus across priorities.
• Strong change management capabilities with experience driving organizational adoption of new processes, systems, or initiatives.
• Demonstrated ability to manage vendor partnerships with contract and performance oversight.
• Ability to recognize security vulnerabilities and respond to technology incidents with sound judgment.
• Experience translating ambiguous strategic goals into structured plans, execution roadmaps, and measurable outcomes.

Responsibilities

• Lead the strategic vision, modernization, and lifecycle management of enterprise physical security technology globally across 25+ countries.
• Manage vendor relationships, including contract oversight, SLA monitoring, and strategic reviews; position solutions as competitive advantages.
• Develop and communicate implementation frameworks to drive adoption and alignment across global operations.
• Collaborate with diverse internal stakeholders to navigate organizational complexity and build consensus.
• Champion change management initiatives to facilitate smooth transitions during system implementations and upgrades.
• Manage program metrics, reporting, and continuous improvement to demonstrate value and inform decisions.
• Provide strategic guidance on system enhancements and operational improvements, translating technical capabilities into business benefits.
• Establish data-driven governance using performance metrics to protect scope and budget.

Skills

Strategic leadership

Vendor management

Change management

Executive storytelling

Financial acumen

Security technology knowledge

Education

Bachelor's degree in business/engineering

PMP certification

Change Management Certification

Tools

Microsoft Project

Excel

Data analytics tools

Job description

RBC is seeking a Program Manager, Physical Security Technology, to lead a modernization of the enterprise security program across 25+ countries. You will champion strategy, deployment, and evolution of integrated security systems while partnering with internal teams and external vendors.

Your ability to tell a compelling story about security initiatives, navigate complex organizational dynamics, and drive sustainable change will protect RBC’s employees, clients, and assets.