Global MDM Process Tower Sr Expert

DHL Supply Chain; Mississauga; On-site; Confidential; Full time

Benefits offered by this job

Competitive wages

Insurance benefits

401K plan

Paid vacation and holidays

Job summary

DHL Supply Chain in Mississauga is seeking a Global Process Senior Expert - Master Data Management to lead the governance and optimization of master data across OTC, PTP and RTR, and to support OneCloud ERP migrations worldwide.

You will partner with Finance, IT and operations to ensure high‑quality data standards, mentor colleagues, and drive MDM initiatives with cross‑functional teams. A Bachelor’s degree and 4–7 years of related experience are required.

Qualifications

• Bachelor's degree in business administration, Accounting, Finance, Information Systems, or a related field.
• Excellent proficiency in English (written and spoken).
• 4–7 years of experience in Master Data Management or related fields.
• Minimum 2 years of accounting/finance or Oracle Financials experience.
• Minimum 2 years of experience with relational databases and SQL.
• Minimum 1 year of experience with programming languages (e.g., Java, Visual Basic, PL/SQL).
• Minimum 1 year of experience with Oracle Financials, Oracle DRM, Oracle FDMEE or other MDM tools.
• Proven ability to deliver ad hoc reporting and translate data into actionable business insights.
• Strong knowledge of GAAP.
• Advanced proficiency in MS 365 including Excel Power Query.
• Strong analytical, project management, organizational, and documentation skills.

Responsibilities

• Design, govern, and improve global MDM across OTC, PTP, and RTR process towers.
• Lead MDM conversion activities for OneCloud ERP migrations.
• Partner with Finance, Operations, IT and stakeholders to standardize data practices.
• Serve as SME for data migration, COA conversion, and MDM integrations.
• Define and maintain global MDM standards, governance, controls, and docs.
• Monitor data quality and KPIs; improve accuracy and efficiency.
• Collaborate with cross-functional teams to integrate master data across processes.
• Support ERP, finance, reporting and MDM implementations.
• Provide training and user support to promote MDM adoption.
• Lead MDM projects with plans, risks, milestones, budgets, communications.
• Mentor colleagues to develop MDM capabilities across the organization.

Skills

English proficiency

SQL

Programming languages

GAAP knowledge

Advanced Excel

Data analysis

Project management

Education

Bachelor's degree

Tools

Oracle Financials

Oracle DRM

Oracle FDMEE

Job description

Global Process Senior Expert - Master Data Management

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!

Job Description

We are seeking a Global Process Senior Expert - Master Data Management to help drive our global digital transformation journey. In this strategic role, you will lead the governance and optimization of master data processes across Order-to-Cash, Record-to-Report, and Procure-to-Pay process towers while supporting the migration of Supply Chain entities to our OneCloud ERP platform. You will partner with global stakeholders, bridge business and IT requirements, and ensure high-quality master data standards that enable smarter decision-making and seamless business operations worldwide.

Responsibilities

• Designs, governs, and continuously improves global Master Data Management (MDM) processes across OTC, PTP, and RTR process towers.
• Supports OneCloud ERP migrations by leading master data conversion, alignment, and deployment activities.
• Partners with Finance, Operations, IT, and business stakeholders to drive standardized and high-quality master data practices.
• Serves as the subject matter expert for data migration, Chart of Accounts conversion, and M&A integration projects.
• Defines and maintains global master data standards, governance frameworks, controls, and process documentation.
• Monitors data quality and performance KPIs, identifying opportunities to enhance accuracy, consistency, and efficiency.
• Collaborates with cross-functional process teams to ensure seamless integration of master data across end-to-end business processes.
• Supports the implementation, testing, and optimization of ERP, finance, reporting, and MDM solutions.
• Provides training, guidance, and user support to promote adoption of MDM standards and best practices globally.
• Leads small to mid-sized MDM-focused projects, managing plans, risks, milestones, budgets, and stakeholder communications.
• Mentors and coaches colleagues, sharing expertise and supporting the development of MDM capabilities across the organization.

Required Education And Experience

• Bachelor's degree in business administration, Accounting, Finance, Information Systems, or a related field.
• Excellent proficiency in both written and spoken English, required.
• Four to seven (4-7) years of relevant experience in Master Data Management, Finance Systems, Business Process Management, or a related field, preferred.
• Minimum two (2) years of previous accounting, finance, or Oracle Financials experience, required.
• Minimum two (2) yrs of experience with relational databases and SQL, required.
• Minimum one (1) year of experience with programming languages (e.g., Java, Visual Basic, PL/SQL), required.
• Minimum one (1) year of previous Oracle Financials, Oracle DRM, Oracle FDMEE or other MDM tools experience, required.
• Proven ability to deliver ad hoc reporting and translate complex data into actionable business insights, required.
• Strong knowledge of Generally Accepted Accounting Principles (GAAP), preferred.
• Advanced proficiency in MS 365 applications, including Excel Power Query, alongside strong database and data management capabilities, preferred.
• Strong analytical, project management, organizational, and documentation skills to manage multiple priorities and deliver results in a dynamic environment, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

• Competitive wages
• Excellent affordable insurance benefits (including health, dental, vision and life)
• 401K plan
• Paid vacation and holidays

Our Organization is an equal opportunity employer.