Global IT Operations Leader

TripStack Inc.; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Tripstack is seeking an experienced IT operations leader to own global IT operations across three offices in Canada, India, and Poland. The role is hands-on, collaborating with Security, SRE, People, and Finance, and accountable to the CTO and Finance for budgeting and spend controls.

You will lead onboarding/offboarding, procurement, and vendor management while building multi-year capital plans. This position supports a fast-growing, global team and requires strong cross-border coordination.

Qualifications

• 8+ years in IT operations with leadership experience.
• Experience running IT operations for distributed teams across countries.
• Strong budget ownership and cost management skills.

Responsibilities

• Run global IT operations across three offices (Canada, India, Poland).
• Own onboarding/offboarding, hardware, accounts, and access provisioning.
• Own IT procurement and vendor management with a consistent request-to-purchase process.
• Own IT operating/capex budget end to end and report monthly with Finance.
• Partner with Security and SRE to enforce security standards and governance.

Skills

IT operations management

Budget ownership

Procurement

Vendor management

Global / cross-country collaboration

Tools

Google Workspace

Slack

Atlassian (Jira/Confluence)

Job description

Tripstack is seeking an experienced IT operations leader to own global IT operations across three offices in Canada, India, and Poland. The role is hands-on, collaborating with Security, SRE, People, and Finance, and accountable to the CTO and Finance for budgeting and spend controls.

You will lead onboarding/offboarding, procurement, and vendor management while building multi-year capital plans. This position supports a fast-growing, global team and requires strong cross-border coordination.