Global Digital Product Content Specialist

Arcteryx.Com; North Vancouver; Hybrid; CAD 71,000 - 80,000; Full time

Benefits offered by this job

Health & wellbeing

RRSP matching

ESPP eligibility

Paid time off

Parental leave top-up

Arc'teryx Academies

Employee discounts

Job summary

Arc’teryx seeks a Global Digital Product Content Specialist to drive ecommerce product copy, translations, and studio assets across North America and beyond. You’ll ensure accuracy, brand alignment, and timely delivery of PDP content while partnering with Ecommerce, Studio, Localization, and Merchandising teams.

You will contribute to scalable content workflows, support seasonal launches, and help identify opportunities to improve our digital guest experience.

Qualifications

• 3+ years of Digital Content and/or Merchandising Experience.
• University degree in a relevant subject.
• Experience working for a DTC brand.
• Experience working with product information management tools.
• Strong organizational and analytical skills.
• Strong communication skills and cross-functional collaboration.
• Aptitude for learning and working with various web technologies.
• Ability to manage multiple projects and make timely decisions.
• Passion for delivering an exceptional digital experience for guests.

Responsibilities

• Publish ecommerce product copy, translations, and studio images across Arc’teryx websites and regions.
• Ensure accuracy, timeliness, and adherence to brand standards for PDP content.
• Coordinate with cross-functional partners to align launch priorities and timelines.
• Maintain and optimize global content workflows for seasonal launches and speed-to-market.
• Troubleshoot and resolve content issues to minimize delays and errors.
• Analyze content performance to identify optimization opportunities.
• Support process improvements and documentation for global content operations.
• Lead initiatives to streamline publishing processes and tools.
• Onboard and train new team members on publishing best practices.

Skills

Digital Content

Merchandising

Organizational skills

Analytical skills

Communication skills

Web technologies

Project management

Education

University degree

Tools

PIM tools

Job description

Department: NAM – Digital Commerce

Reports to: Manager, Global Digital Product Content

Location: North Vancouver, B.C

Your Opportunity at ARC’TERYX:

As the Global Digital Product Content Specialist, you will execute the publishing of ecommerce product copy, translations, and studio images across all Arc’teryx brand websites and regions. This role ensures accuracy, timeliness, and alignment with brand standards, directly supporting our ecommerce growth and strategic priorities. You will act as a key point of contact for cross-functional teams, driving consistency and efficiency in global content workflows.

This role is based out of our North Vancouver office and is open to hybrid work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The Digital Product team are the product gatekeepers between the business and Arc’teryx websites and apps, we work to ensure that E-commerce product is published accurately and on-time across multiple websites, regions, and languages. We are responsible for maintaining e-commerce product copy, visual assets, translations, multiple shopping tools, user generated content programs and other guest-facing content, ensuring a best-in-class online guest experience that is user focused and based on data driven evolution across all regional Arcteryx.com websites and apps.

• Executing the onboarding of new product copy, translations, and studio images across global websites and regions
• Ensuring accuracy, timeliness, and adherence to brand standards for all digital product content on Product Detail Page (PDP)
• Coordinating with cross-functional partners (e.g., Ecommerce, Studio, Localization, Merchandising) to align product launch priorities and timelines
• Monitoring and maintaining content workflows to support seasonal launches and speed-to-market objectivesTroubleshooting and resolving product content issues to minimize delays and errors
• Analyzing product content performance to proactively identify new content outputs and optimization opportunities
• Supporting process improvements and documentation for global content operations
• Supporting large-scale content cleanup and roadmap projects

• Leading initiatives to streamline global digital product content publishing processes and tools
• Acting as a subject matter expert for digital content workflows and governance
• Supporting the onboarding and training of new team members in publishing best practices

• You have 3+ years of Digital Content and/or Merchandising Experience
• You have a university degree in a relevant subject
• You have experience working for a DTC brand
• You have experience working with product information management tools
• You have strong organizational and analytical skills
• You have strong communication skills and are confident communicating with cross-functional teams
• You have an aptitude for learning and working with various web technologies
• You are confident managing multiple projects and make timely decisions
• You are passionate about delivering an exceptional digital experience for our guests
• You are proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

The salary range for this role is: CAD$71,000 - CAD$80,000.

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibilit y - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Family support - Parental leave top-up and a nesting period for new parents.
• Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events),Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

  *Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

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Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit.We set bold objectives and see them through.