Global Client Services Coordinator | Hybrid Growth Path

Bensussen Deutsch & Associates, Inc.; Southwestern Ontario; Hybrid; CAD 72,000 - 73,000; Full time

Job summary

BDA Inc. is seeking a detail-oriented CSC to support global Account Managers in sourcing, pricing, and presenting branded merchandise options across multiple markets. The role emphasizes cross-functional collaboration, accurate order processing, and timely delivery tracking.

Ideal candidates have 2+ years in sales coordination or purchasing, strong Excel and reporting skills, and comfort working across time zones. Waterloo-based with hybrid onsite schedule.

Qualifications

• 2+ years of experience in sales coordination, account management, or purchasing.
• Experience in customer service, vendor negotiation, or procurement is a plus.
• Ability to communicate with clients, vendors, and internal teams across time zones and regions.
• Proficient in creating reports and presentations.
• Experience with branded merchandise or supply chain management is an advantage.

Responsibilities

• Collaborate with global Account Managers to source, price, and present merchandise options across regions.
• Research and recommend branded merchandise solutions aligned with brand strategy and client objectives.
• Prepare and manage sales proposals, quotations, and cost analyses.
• Process and track global orders from request to delivery; liaise with vendors to negotiate timelines and pricing.

Skills

Sales coordination

Account management

Vendor negotiation

Communication across time zones

Analytical skills

Microsoft Suite

Salesforce

Oracle EBS

Smartsheet

Canva

Reports & presentations

Project management

Education

Bachelor’s degree in business/Marketing or related field

Tools

Microsoft Office (Excel, PowerPoint, Outlook, Teams)

Salesforce

Oracle EBS

Smartsheet

Canva

Job description

BDA Inc. is seeking a detail-oriented CSC to support global Account Managers in sourcing, pricing, and presenting branded merchandise options across multiple markets. The role emphasizes cross-functional collaboration, accurate order processing, and timely delivery tracking.

Ideal candidates have 2+ years in sales coordination or purchasing, strong Excel and reporting skills, and comfort working across time zones. Waterloo-based with hybrid onsite schedule.