Gift Shop Associate Seasonal

Patriot Rail Company; Town of Berwick; On-site; CAD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Mitarbeiter für die Unterstützung im Kundenservice und in der Verwaltung des Geschenkeladens. In dieser spannenden Rolle sind Sie verantwortlich für die Gewährleistung der Sicherheit von Passagieren und Mitarbeitern sowie für die Bereitstellung eines hervorragenden Kundenservices. Sie werden in einem dynamischen Umfeld arbeiten, das sowohl den Geschenkeladen als auch den Koncessionstriebwagen umfasst. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Kundenservice und im Umgang mit Kassensystemen.
• Fähigkeit, in einem Team zu arbeiten und effektiv zu kommunizieren.

Responsibilities

• Bereitstellung von erstklassigem Kundenservice während des gesamten Schicht.
• Verwaltung des Inventars und der Kassenschublade.

Skills

Kundenservice

Kommunikationsfähigkeiten

Multitasking

Problemlösungsfähigkeiten

Selbstmotivation

Tools

Point of Sale System

Job description

SUMMARY OF POSITION:

Our Clerks serve two main functions: 1) ensure the safety of passengers, volunteers, and employees, and 2) provide excellent customer service to our passengers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide superior customer service at all times.
• Update gift shop inventory, including stocking shelves and pricing items.
• Operate a Point of Sale system, handle cash, process credit card payments, make deposits, and reconcile cash drawer balances at the end of shifts.
• Work environment includes gift shop and concession train car.
• Prepare concession items based on expected daily passenger count.
• Maintain cleanliness of the Gift Shop and concession area.
• Close and secure the Gift Shop at the end of business.
• Establish and maintain effective working relationships with staff and volunteers.
• Assist in other areas as needed or directed by the Gift Shop Manager.
• Provide First Aid/CPR/AED in emergencies.
• Perform additional duties as assigned.

ADDITIONAL REQUIREMENTS:

• Excellent communication skills.
• Ability to multi-task efficiently and effectively.
• Work independently and as part of a team.
• Problem-solving and troubleshooting skills.
• Self-motivation and ability to work with minimal interference.
• Willingness to obtain certification in First Aid/CPR/AED if not already certified.
• Pass background check (criminal and financial).
• Pass pre-employment physical and drug screening.

COMPETENCIES:

• Verbal comprehension to understand oral and written communications.
• Effective communication skills to provide clear instructions.
• Reasoning skills for problem-solving and troubleshooting.
• Time management skills to prioritize and manage activities effectively.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Frequently sit, stand, walk, handle objects, reach, write, talk, type, and hear. Occasionally sit, stoop, bend, kneel, and lift/move up to 35 lbs.

SAFETY:

Safety is a core value. All employees are expected to act safely, follow rules, and promote safety awareness daily. Compliance with safety and operating rules is mandatory.

'The Patriot Way.'

We value relationships and uphold safety, integrity, reliability, ethical behavior, and customer service. We demonstrate these values daily in everything we do. This is 'The Patriot Way.'

Equal Opportunity Employer

This employer complies with federal employment laws and provides rights information. For details, review the Know Your Rights notice from the Department of Labor.