Gestionnaire principal(e) de comptes / Senior Account Executive

Waste Management; Remote; CAD 65,000 - 75,000; Full time

Job summary

A leading waste management company in Montreal seeks a Senior Account Executive responsible for prospecting and closing sales while maintaining customer relationships. The ideal candidate is bilingual in French and English, has substantial sales experience, and must reside in the Montreal area. Responsibilities include driving revenue growth, managing accounts, and developing retention strategies. This remote position entails travel within the region, offering a competitive salary of $65,000 - $75,000 and various benefits.

Benefits

Medical, Dental, Vision Insurance

Short-Term Disability

Paid Vacation

Stock Purchase Plan

Qualifications

• Must live and work in Canada.
• 4 years of direct business‑to‑business sales experience.

Responsibilities

• Maintain and grow billable value in assigned accounts.
• Prospect and close sales opportunities to achieve budgeted sales goals.
• Manage customer cancellation requests efficiently.
• Establish a high level of customer satisfaction.

Skills

Bilingual (French and English)

Relationship Building

Professionalism

Negotiation

Time Management

Education

Bachelor’s Degree or High School Diploma plus 4 years of experience

Tools

Software Applications

Job description

Anjou, QC, Canada and 1 more (Remote)

Job Description

I. Job Summary

The Senior Account Executive (SAE) role is responsible for prospecting and closing sales to new customers to achieve budgeted sales goals. This position develops and implements sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers. Additionally, the role is responsible for managing existing business relationships in order to achieve budgeted sales and price goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non‑contracted customers.

The Senior Account Executive will "save, secure, and convert" by handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and by obtaining customer contract commitments during face‑to‑face interactions. All escalations for customer service within the defined territory will be resolved through this position. SAEs are responsible for maintaining and growing billable value in their assigned accounts.

Work is outside sales and Work from home (WFH). Requires travel (client visits) across the Montreal Area. Candidates must be physically in the Montreal area, have a valid driver’s license and access to a personal vehicle. Occasional office days may be required.

II. Essential Duties and Responsibilities

• Maintain and grow billable value in assigned accounts; prevent account losses and grow value by selling new waste streams, services, and products to current and prospective customers.
• Initiate business‑to‑business sales relationships.
• Prospect and close sales opportunities to achieve budgeted sales goals by developing and implementing selling strategies.
• Manage prospects with prospect development plans and maintain key information in the prospect database, keeping the sales pipeline both in quantity and quality to meet new sales goals.
• Minimize revenue loss and account churn by maintaining SSDO relationship health standards and diffusing cancellation requests. Meet or exceed sales call activity goals for proactive account retention.
• Increase revenue and profitability by executing retention calls to improve service and profitability.
• Establish and maintain a high level of customer satisfaction.
• Propose solutions that comply with local, state, and federal regulations and work with Area Sales Managers to resolve unique customer issues.
• Demonstrate knowledge of customers’ needs, pricing, competition; communicate pricing and service strategies; proactively engage other WM business opportunities and refer internally as appropriate.
• Acquire in‑depth industry and company knowledge to prepare complex proposals and recommend equipment optimization and leasing options.
• Maintain current knowledge of internal sales strategies, operational capabilities, and external market trends.
• Work closely with Plant Managers and Brokerage Account Managers to upgrade materials, increase profitability, and achieve plant goals.

III. Qualifications

Must live and work in Canada.

A. Education and Experience

• Bachelor’s Degree (accredited) or High School Diploma or GED (accredited) plus 4 years of relative work experience.
• 4 years of direct business‑to‑business sales, cold calling, and phone‑based prospecting, successfully obtaining customer appointments.

B. Other Knowledge, Skills or Abilities Required

• Bilingual (French and English) – frequent interactions with employees and customers outside Quebec.
• Build Relationships
• Communicate With Impact
• Demonstrate Professionalism
• Initiate Action
• Produce Results
• Think Strategically
• Gain Commitment
• Influence and Negotiate
• Manage Work/Time
• Plan and Organize
• Use Ethical Practices
• Proficient with computer and software applications
• A valid driver’s license and personal vehicle required for regular travel within the territory.

V. Work Environment

This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this remote position in Quebec is $65,000 - $75,000. Salary may vary based on experience, education, training, and location. This position is also eligible for commission.

Benefits

At WM, each eligible employee receives competitive total compensation including Medical, Dental, Vision, Life Insurance, Short‑Term Disability, Stock Purchase Plan, Pension, and more. Employees also receive Paid Vacation, Holidays, and Personal Days. Benefits may vary by site.

About Us

WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions and collaborates with customers to help achieve sustainability goals. WM has the largest disposal network and collection fleet in North America, the largest recycler of post‑consumer materials, and is a leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas‑to‑electricity plants in North America.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals to have a REAL ID or an acceptable alternative. This position may require air travel for business reasons or service federal property. Successful candidates must have, or be willing to obtain, a REAL ID or TSA approved alternative.

About the Team

WM values employees and offers growth opportunities, resources, and engagement activities. We are People First, Committed to Your Growth, Investing in You, a supportive family, stable, and always working for a sustainable tomorrow.

Job Info

• Job Identification 2340089
• Job Category Account Management
• Posting Date 12/02/2025, 04:27 PM
• Job Schedule Full time
• Locations 9501 BOUL RAY LAWSON, ANJOU, QC, H1J 1L4, CA (Remote)