Gestionnaire des ventes - Sales Manager - Luxury

JRoss Recruiters; Kirkland; On-site; CAD 65,000 - 85,000; Full time

Job summary

Join a prestigious brand at the forefront of luxury home décor as a store leader in Kirkland. This role involves inspiring and managing a team in a stunning showroom, ensuring superior customer service, and implementing effective sales strategies. Candidates with a background in home furnishings and sales experience with luxury brands are encouraged to apply for this competitive position offering a thorough compensation and benefits package.

Benefits

Competitive compensation and benefits package

Prestigious brand affiliation

Supportive corporate culture

Qualifications

• Previous experience in home furnishings sales preferred.
• Strong leadership and problem-solving skills required.
• Ability to work flexible shifts including weekends.

Responsibilities

• Lead and motivate sales staff while ensuring adherence to company policies.
• Manage store operations including inventory supervision and customer service.
• Recruit and train new hires, ensuring a positive work environment.

Skills

Leadership

Customer Service

Problem Solving

Multitasking

Tools

Spreadsheet software

Word processing software

Email software

Internet software

Job description

Leadership

• Inspire, motivate and encourage teamwork
• Provide leadership, focus and direction for sales staff
• Create a positive work environment through coaching, mentoring, and ensuring all policies are followed
• Ensure best practices are being applied and successful metrics are achieved
• Recruit, interview and train new hires
• Maintain operations by initiating, coordinating, and enforcing program, operational, and policies and procedures
• Plan and lead staff meetings

Operations

• Delegate tasks to sales staff and ensure completion by following up regularly
• Supervise accuracy of time sheets, making adjustments where necessary
• Supervise physical inventory, cycle counts and receiving purchase orders
• Oversee customer service issues, offering advice and options to keep the customer happy
• Maintain store appearance and product presentation to company's standards
• Maintain rewarding relationships with vendors and ensure contractual obligations are met/achieved
• Guide team and implement sales strategies
• Share extensive knowledge of collections with clients as well as staff
• Provide support to store management and associates during peak periods or when scheduling conflicts arise.
• Sell merchandise alongside sales staff and provide in-home design services for clientele
• Shop competition and keep up to date on competitive issues
• Utilize company reports to react to trends and drive business
• Responsible for analyzing sales data and composing a weekly recap on sales performance

Requirements

Ideal candidates will be operationally savvy, detail-oriented, and possess prior home furnishings experience, with expertise in offering superior levels of customer service. Candidates should have flexibility to work varying shifts, including nights, weekends, and holidays.

• Sales experience with luxury brands, preferred
• Background in home furnishings sales, preferred
• Strong problem-solving, leadership and multitasking abilities
• The ability to work under pressure and handle challenging situations
• Excellent customer service, organizational, public speaking, and written/verbal communication skills
• Well-groomed, customer-friendly, energetic, and highly organized
• Proficiency with spreadsheet, word processing, email and internet software
• Ability to lift/move up to 50 lbs

Corporate Culture

• Be part of a prestigious brand at the forefront of luxury home décor.
• Lead a stunning showroom experience where customers expect the best.
• Oversee a well-established team and flagship location in a high-growth market.
• Competitive compensation and benefits package.

Resume * please attach resume in MS-Word format More information

• Files must be less than 5 MB.
• Allowed file types: doc docx.

Cover Letter please attach cover letter in MS-Word format More information

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• Allowed file types: doc docx.

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