Gestionnaire des services de prêts, Opérations de prêts (Anticipatif)

Export Development Canada; Ottawa; Hybrid; CAD 63,000 - 86,000; Full time

Job summary

Export Development Canada seeks a Loans Services Manager in a hybrid work environment. This role involves managing financial transactions, providing banking solutions, and ensuring efficient loan servicing. The ideal candidate is results-driven and adaptable, with a focus on supporting Canadian businesses in international markets.

Benefits

Relocation assistance available for eligible candidates

Recognized as a Top Family-Friendly Employer

Qualifications

• Minimum 2 years’ experience in finance operations or related experience.
• Strong preference for bilingual candidates (English and French).
• Experience in the banking industry or servicing loans is an asset.

Responsibilities

• Manage the lifecycle of financial transactions and ensure admissibility of disbursements.
• Recommend modifications to internal payment infrastructure.
• Provide accurate data for management reporting purposes.

Skills

Advanced Microsoft Office

Cash flow management

Customer Service

Education

Undergraduate degree in Accounting, Business Administration or Finance

Tools

PeopleSoft

Commercial Loan Servicing (CLS)

Job description

Description - Loans Services Manager (Anticipatory) (0005AE)

Loans Services Manager (Anticipatory) - 0005AE

Posting Date:

Primary Location:

Job Type:

Job Type:

Contract

Schedule:

Schedule:

Full-time

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.

When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.

Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid

Team & Job Overview

We are currently building a pool of candidates to fill future vacancies on the team. We are looking for energetic, self-motivated and resourceful candidate for the role of Loans Services Manager. The Loans Operations team, within the framework of EDC and Finance Values, is responsible for the efficient management of all EDC financing products from point of signing to final repayment. Loans Operations strives to preserve, grow and ensure the well-being and success of customers, partners and EDC by delivering services in a culture of predictability, accuracy and dependability. We are looking for a dynamic and motivated professional who will actively participate in the attainment of the team's objectives to ensure effective and timely management of a portfolio of financing transactions.

We are currently recruiting for multiple anticipatory permanent and contact Loan Services Manager roles. This poster may also be used to fill future hiring needs over the next 12 months.

Key Responsibilities

• Manages the lifecycle of standard and non-standard financial transactions in a loan and ensures admissibility of disbursements, prompt payment to the customer and repayments from the customer.
• Identifies banking solutions and recommends modifications to the internal payment infrastructure.
• Interprets standard loan documents to create loan structures in the operational system that reflect the particulars of loans.
• Analyses documentation for conformity to loan agreements for the purposes of admissibility of disbursement of funds.
• Manages global payment and settlement systems, ensuring the settlement of all cash flows in and out of the corporation.
• Invoices and collects loan repayments from customers in accordance with agreements.
• Responsible for the lifecycle of loans ensuring appropriate allocation of payments against customers and products or other verification and authorization as required.
• Takes action in accordance with corporate strategies developed for risk mitigation and collection of overdue amounts. (Maintains and reconciles ledger accounts and reports.)
• Handles escalations of less-straightforward customer issues and inquiries.
• Provides accurate and timely data to external and internal stakeholders for management and corporate reporting purposes.

Screening Criteria

• Undergraduate degree in Accounting, Business Administration or Finance or combination of College diploma and relevant work experience
• Minimum 2 years’ experience in business administration and/or finance operations, or related experience
• Advanced Microsoft Office skills including Word, Excel and Outlook
• Basic knowledge of banking, cash flow management and/or servicing loans

Assets

• Strong preference will be given to bilingual candidates (English and French)
• Experience in Customer Service
• Working knowledge of Commercial Loan Servicing (CLS) (formerly known as Advanced Commercial Banking System (ACBS))
• Experience using PeopleSoft
• Experience in the banking industry and/or servicing loans
• Professional Designation (i.e. CFA, CPA) or MBA

Location
Export Development Canada is a hybrid work environment.

• Export Development Canada is a hybrid work environment.
• This role may be performed from EDC’s head office in Ottawa.
• Relocation assistance is available for eligible candidates *

*Not eligible for contract

• Finance Operations 15: Salaries are based on qualifications and experience and typically range from $63,894 - $85, 194.

EDC's Commitment to Employment Equity

• EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI+ community. If selected for an interview, please advise us if you need any special accommodation.

How to apply

Only candidates selected for an interview will be contacted. Application deadline : Sep 1, 2025, 3:59:00 AM EDC is committed to employment equity and actively encourages applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation. Candidates must meet the requisite government security screening requirements.