Gestionnaire de compte à distance (GCR), animaux de compagnie (contrat de 14 mois) / Remote Acc[...]

MSD; Montreal; Remote; CAD 70,000 - 90,000; Full time

Job summary

A global healthcare company is seeking a Remote Account Manager to engage with veterinary clients, promote their companion animal product line, and meet sales objectives. This position is remote, based in Quebec or Ontario, under a 14-month maternity leave replacement contract. Ideal candidates will have a degree in Animal Science, experience in the veterinary field, and strong communication skills. Join a company dedicated to fostering a diverse and inclusive workplace.

Qualifications

• Pharmaceutical sales or experience in the Animal Health Industry is an asset.
• Experience in Small Animal Veterinary Practice is an asset.
• Proficiency in office technology and related software.

Responsibilities

• Communicate with veterinary customers to promote products and services.
• Achieve sales and business objectives within the established plan.
• Develop effective relationships with regional account managers.

Skills

Animal Science

Communication Strategy Development

Customer Relationship Management (CRM)

Sales Strategy Development

Lead Generation

Education

Bachelor degree

Veterinary Technician Diploma

Job description

Qualifications :

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description :

Location : Remotely based in the province of Quebec or Ottawa, Ontario

Contract : 14-month Maternity Leave Replacement

The Remote Account Manager (RAM) is responsible for communicating with veterinary customers to initiate and sustain sales relationships and promote, position, and sell the companion animal line of products and services to meet and exceed customer's needs.

The RAM is also responsible for achieving the annual sales and business objectives within the established business plan for the territory and respective region. To optimize the impact of our interactions RAM must also develop an effective relationship with all Eastern account managers and work closely on shared accounts.

The RAM is responsible for understanding the customer needs and communicating accurate and complete product information and support through targeted communications and coordination of call activities with the regional team towards the goal of increasing sales and market penetration. Strategic and innovative methods of communication and relationship building is encouraged to further strengthen clinic partnerships.

An additional responsibility of the RAM is to engage with Key Account contacts during various marketing initiatives. This includes capturing unique branded emails per territory that are adapted to the OCS model and delivering / following up in a timely manner to participating accounts. Defining the next-best-event within these initiatives involves strategic partnership between the RAM and field Account Manager. The activities of the RAM also include conducting webinars, attending product and sales training and participating in conferences and conventions.

The RAM optimizes business potential in the territory through effective collaboration, analysis, planning, implementation and organization of work. Other duties include managing territory data through CRM and all other relevant territory management tools. There are additional administrative duties which include but are not limited to : recording daily calls with accounts, expense management and shipment requests from clients. Performance is measured on success within territory and region based on plan, as well as targeted promotions and other performance standards consistent with operating objectives.

The RAM will complete tasks in a manner fully consistent with our company's commitment to our Values and Standards, policies, procedures, industry standards and all laws and regulations.

Qualifications :

Bachelor degree, Science degree is preferred, Veterinary Technician Diploma is acceptable

Pharmaceutical sales or experience in the Animal Health Industry is an asset.

Experience in Small Animal Veterinary Practice is an asset

Thorough understanding of the Animal Health Industry and Veterinary Practice operation is an asset.

Proficiency in office technology and related software.

Comfortable with new technologies.

Languages : French both written and spoken. English is preferred for business with national and global stakeholders.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together.The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status :

Temporary (Fixed Term)

Relocation : VISA Sponsorship :

Travel Requirements :

Flexible Work Arrangements :

Remote

Shift :

Valid Driving License :

Required Skills :

Animal Science, Animal Science, Cold Calling, Communication Strategy Development, Cost Management, Customer Experience Management, Customer Relationship Management (CRM), Customer Satisfaction, Insurance, Lead Generation, Market Analysis, Marketing Initiatives, Market Penetration, Oral Communications, Order Processing, Pharmaceutical Sales, Product Knowledge, Qualifying Leads, Recruiting, Sales Documentations, Sales Forecasting, Sales Pipeline Management, Sales Reporting, Sales Strategy Development, Sales Tracking {+ 4 more}

Preferred Skills :

Job Posting End Date :

08 / 4 / 2025

• A job posting is effective until 11 : 59 : 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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